kscearce Posted October 31, 2004 Posted October 31, 2004 I'm using FTP Commander (trial version) to try and connect to my server. I'm using ftp.monicaburns.com with my appropriate password. FTP commander shows that it's connected, but I can't see any files or change a directory. When I'm "connected" according to FT Com...I check on the web, and it says there are no active ftp accounts at that time. I've some files I'd like to upload outside of my Front Page program, but I'm flummoxed by this deal It might be of note to point out that when I signed up originally, I used the domain name of www.elyssequicksilver.com (writer pen name) since then I've reverted back to my original pen name and I requested that the elyssequicksilver.com domain name be replaced with www.monicaburns.com While this appears to be done, when I go into the Cpanel, it still shows up as http://www.elyssequicksilver.com:2082/fron...goon/index.html as the domain name. I don't know if this has anything to do with my current FTP connection problems. Kathi Quote
TCH-Thomas Posted October 31, 2004 Posted October 31, 2004 I sort of got lost in this but I would try to connect with both: ftp.monicaburns.com and the given password ftp.elyssequicksilver.com and the given password. If you can not connect with either of them, please submit a ticket to help desk. Quote
TCH-Andy Posted October 31, 2004 Posted October 31, 2004 Hi Kathi, The elyssequicksilver domain is parked on the monicaburns domain - so you can use either address. You could also use the IP address 207.44.240.63 You should use your cpanel username and password, unless you have set up an FTP account in cpanel, and make sure it is set to use passive mode. If you still can not get it to work - submit a help ticket, and we'll take a look. Quote
kscearce Posted November 1, 2004 Author Posted November 1, 2004 Thanks, guys! I'll check this out at home tonight. Kathi Quote
kscearce Posted November 1, 2004 Author Posted November 1, 2004 Oh! One more question...since Elyssequicksilver is parked on the Monicaburns domain...what will happen when the Elyssequicksilver domain expires in April 2005? Will my site go down until a change is made for the domain? I do not plan on retaining Elyssequicksilver domain, and when I log into my cpanel, it shows elyssequicksilver.com in the URL Thanks, Kathi Quote
TCH-Don Posted November 1, 2004 Posted November 1, 2004 (edited) try logging out of your cpanel and then login using https://domain.com:2083 If you still see elyssequicksilver.com in cpanel open a ticket. Edited November 1, 2004 by TCH-Don Quote
TCH-Thomas Posted November 1, 2004 Posted November 1, 2004 (edited) Nothing will happen to your remaining domain and account. You will be able to log in/out, visit it as usual etc. The only thing that might happen is that you will still see the non-registered domain still listed in cpanel, but then you will only need to submit a tech ticket and they will remove it for you. Edited November 1, 2004 by TCH-Thomas Quote
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