Dns Server Probs

[Petros]

Hi guys.

 

I'm still having probs registering my .co.za domain name with the local registration authority.

I keep getting a no PTR record error on your second DNS server (NS6.totalchoicehosting.com)

 

Could you please check, would be nice to use my domain name sometime instead of the IP address.

 

Thanks.

[KevinW]

PTR records are not resolved by a name (such as ns6.totalchoicehosting.com) but by an IP address. Click here for a definition.

 

 

You may wish to drop a request at the TCH Help Desk for resolution.

 

-kw

[Lianna]

I remember the issue. I thought we had it all resolved for you?

 

Drop in a help desk ticket. Please give them the link there for your registrar as well.

 

Thanks.

Lianna

[Dabbles]

I may (or not) also have a problem with one of my domains and the dns. I forgot to change the dns to total choice when I set up the hosting plan for www.syzzygy.com. Then I transferred the registration to Total Choice as well. The transfer has been in progress for about 2 weeks. When I do a whois on syzzygy.com I get: "No match for "syzzygy.com" in the registrar database. " Now I have no access to change the dns at the old registrater. I have not cancel hosting with my old provider yet so the site is still up, mainly because I get alot of my email through that account.

 

Is the fact that I did not change the dns holding up the transfer? If so, what should I do?

If not, then I assume I'll have no problems changing the dns through my TC domain managment page?

 

TIA

[Lianna]

Dabs, not changing the DNS prior to transfer would not create an issue with the transfer. If it has been that long, you should drop in a helpdesk ticket and ask about the status of the transfer. Once the transfer is complete you would be able to update your NS entries via the TCH/WWDomains control panel.

 

Thanks.

Lianna