Jump to content

Recommended Posts

Posted

Lisa,

 

I filed a ticket yesterday, perhaps Monday.

 

No reply yet. Meanwhile, my list is dead:(

 

Worse yet, I cant check on the ticket and give you a # because the "email the ticket key to me" feature of the help desk isnt sending email.

 

There is no server-side filtering on my email account, so that isnt the issue.

 

Mark

Posted

When you open a ticket you should have received an email in return with the ticket number. I believe if you go to the helpdesk you can check on the tickets you have sent in. If you have not gotten an answer and you submitted a ticket two days ago you might want to open a ticket with an alternate email address to see what may be the issue.

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.

Guest
Unfortunately, your content contains terms that we do not allow. Please edit your content to remove the highlighted words below.
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

×
×
  • Create New...