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Posted

Excuse me if this description becomes a little confused (it is confused in my head too :) )

 

I use Norton Password Manager (NPM) to manage my usernames (UN) and passwords (PW).

For those who doesnt know how NPM works, this is briefly how:

When I go to a site where I need to fill out a un and pw, I do it once and then NPM remembers it forever and when I visit that site again, NPM fills it out for me and I only have to click enter/log in...

 

In my TCH-account I have one password protected area, managed by webprotect in cpanel. This login info is very different from the cpanel-login info.

 

When I go to cpanel NPM fills out the log in info for me, but when I visit the "webprotected" area on my account NPM thinks I wanna use my cpanel login info and fills that out for me. Result I can not log in unless I manually enter correct info.

 

Now my question is, is it NPM that mess up or does the file (in lack of words) that contains the login info for cpanel contain any webprotected areas log in info?

 

NPM should as I understand fill out the correct log in info based on which url you are visiting. Two examples are www.domain.com:2095 and www.domain.com:2082, which goes to separate places on our accounts but on TCH, NPM seems to think all are the same url.

Posted

i'm guess that is a limitation of norton password manager.

 

www.domain.com:2095 and www.domain.com:2082

look like the same url to norton. They are just using different ports.

 

With the forums, having two passwords (main and protected) tricks norton because they are coming from the same main url.

Posted

I don't know NPM but if it's indeed a problem with the URL, try using domain.com/WHM and domain.com/cpanel instead of the port numbers.

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