Is There A Quota On Our Main Cpanel Account?

[dlevens]

I got an odd email today from my default email address set in cpanel saying:

 

From  mydefaultemail@charter.net

Subject  Disk Usage Warning (warn)

Date  Sat, July 17, 2004 12:49 am

To  mydefaultemail@charter.net

 

The account with the username 'myuserid', is running out of disk space.

      Please remove some files from this account, or ask the administrator to

increase your disk quota.

      You have currently used 86.08% of your disk space.

 

But what is odd, is I logged into my main account and there were no emails. The account is completely empty. I even checked via ftp.

 

What is the quota set to for our default accounts? How can we change it? Any idea why I would have gotten this email?

 

Dennis

[hindixp]

Make sure you have cleared all Trash Cans on your webmail,

 

1 of my sites were inflatng disk usage and trashcan was the reason for it.

[dlevens]

yeah, that was one of the first things I checked. I even checked the actual file sizes from ftp and each was empty. Do you know what the quota is in the first place on our main accounts? I cannot seem to find where this is shown or saved at.

 

Dennis

[dlevens]

I think I figured it out. There is no quota on our main accounts. The quota is the site quota. And sure enough I was over 90% of my entire site usage. So apparantly you will get an email to your main account in cpanel when your whole site usage approaches it maximum. Good to know. I assumed we would get an email from TCH as well but maybe just the email about email quota is sent and no email about site usuage is sent?

 

This finally makes sense since I never have even one email in my main cpanel webmail account. I wonder if I go over my entire disk space available if every user on my domain gets an email about their quota?

 

Dennis

[LisaJill]

I don't actually read that as being email specific. It says, "The account with the username 'myuserid', is running out of disk space." That means your TCH account with that username is running out of disk space. It just got emailed to you the way that you would expect it to. =)

 

That does not go to every user on your account. The quota warning only goes to the "contact" (as defined in the cpanel field) for the account.

[TCH-Dick]

Yup, Lisa is correct. If you dont have a contact set up in cpanel (prefferably one not associated with your domain) you wont get notices like that.

[DaffiDuck]

So how does one go about finding out what the total usage is on their account?

 

I also got such an email and my account is 450mg I dont think I have come near that usage

[dlevens]

Your usage is listed on cPanel. On the left side it will be listed like this:

 

Disk usage 221.49 Megabytes

SQL Disk usage 0.00 Megabytes

Disk space available 228.51 Megabytes

 

I am curious, what happens if your site quota goes over its alloted space, and all of my users are well under their email quota. Do they still get their email even though my site is over its usage?

 

Will they get an email saying they are over their email quota even though it is really the site usage that is the problem?

 

Dennis

[LisaJill]

Dennis,

 

The quota on your account is for everything, including email and web space used. If your account goes oer its quota your users won't get an email, but your account will get suspended. That is why you get an email at 80% usage so that you can take action to avoid that from happening.

 

The account quota is an umbrella quota for your entire account including anything stored there.

 

Does that help to clarify?

[dlevens]

Thanks Lisa,

 

I did understand that the quota is an umbrella. My main question was what happened to email usage if you go over your umbrella quota. Some hosts send out a warning some stop all service all together.

 

The reason I ask is on a few occoasions I need to do a full back up of my site but do not have the ability yet to have the backup sent via ftp to another site. Since my current site runs at 60% full when I do a full backup I immediately go over my quota until I finish downloading the full back up tar file. I was curious if any emails came in while I downloaded what would happen.

 

So now I will do my full backups late at night to avoid loss of email.

 

Dennis

[LisaJill]

You do get a warning.. at 80%. =) If you go over it then it's suspended. Your customers won't receive an email about it, just you, to my knowledge.