caffeine Posted June 23, 2004 Posted June 23, 2004 Hey guys, I've been hosting with TCH since Nov and I must say I'm a really satisfied customer, so much so I sound almost evangelical when I promote you guys to my friends or acquiantances! Anyway, I have a question - not sure if this is the correct thread to put this. I recently redesigned my website along with new info, and replaced the 'about' page with an entirely new one, deleting the original.. All was working well for a week or two, but somehow in the last 24 hours, whenever visitors accessed the 'about.php' page, the section would pingpong between the old page and the new page. Uploading the new one would solve the problem but after a few hrs it would happen again. i'm currently bypassing the problem by naming the new file as about1.php and then redirecting all requests for about.php to about1.php .. but i find this incident extremely bizarre! have never experienced such occurences! can anyone shed light on what's happening? I'm on server 46, by the way. Quote
TCH-Thomas Posted June 23, 2004 Posted June 23, 2004 Without knowing anything about php, wouldnt be solved by deleting the old page? Meaning that if no page is found by the server it can not show it. Quote
youneverknow Posted June 23, 2004 Posted June 23, 2004 Could it be that your visitors are seeing the cached version from their browser? Did you try clearing the cache? Just a thought youneverknow Quote
caffeine Posted June 23, 2004 Author Posted June 23, 2004 the thing is, i deleted the page LONG AGO! and when it happened, i deleted it again and uploaded the new one, but it still happens. seems almost supernatural. haha. Quote
Deverill Posted June 23, 2004 Posted June 23, 2004 If the old page has been deleted then it has to be a cache. Remember that it's not only the chache in the browser you have to consider, but larger ISPs also have caches. For instance, AOL is notorious for causing this kind of thing for their customers browsing sites that have changed but AOL is still caching the old version of the pages. Quote
caffeine Posted June 23, 2004 Author Posted June 23, 2004 Yes - after clearing caches, still happens, even when I'm viewing it (on a new system that's never been to the old page). When I download it via FTP, the old page gets downloaded too! Terribly puzzling, but I guess i'll get by with the redirect for now. Quote
Deverill Posted June 23, 2004 Posted June 23, 2004 You can submit a helpdesk ticket and have the tech guys look to see if there's something linked or something weird happening on their end. Give them the filename of the old and new file and all the details and they'll probably be able to figure it out by looking at your directories themselves instead of through the interfaces we are limited to using. Quote
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