MTPockets Posted June 20, 2004 Posted June 20, 2004 I manage over 15 websites on TCH with Dreamweaver. On one of my sites that lives on server 24, Dreamweaver has been giving me an error for about the past week saying that it can't determine server time so it can't upload/download/synchronize files. This isn't happening to any of my other sites on any other TCH servers... so I submitted a trouble ticket and was told they could see the server time... So where does that leave me? I haven't changed anything on my end, everything is working fine on my other sites, so now what? I've got a site I can't edit files... or rather I can edit them I just can't update them. Anyone else having/had this problem? Any tips on resolving this problem? Input would be greatly appreciated, I'm at my wits end. I've changed it from passive to not, and back again, and still no go... Selah P.S. I have tried this from my Mac and my PC at work, both doing the same thing for this particular domain. Quote
TCH-Don Posted June 20, 2004 Posted June 20, 2004 I do not use DW, but did find in google the same qusetion and the the answer was in remote info i checked use passive FTP so you might compare the settings of this site with your other sites. Quote
MTPockets Posted June 20, 2004 Author Posted June 20, 2004 Yeah, I use passive as the default on all my account (without it, most servers won't even show you the folder listing on the remote server), and I've tried it with and without it set to passive and still no go. Selah Quote
TCH-Andy Posted June 20, 2004 Posted June 20, 2004 Hi MTPockets, If you send me a PM with the ticket reference number, and I'll test it from here with Dreamweaver. Quote
TCH-Don Posted June 20, 2004 Posted June 20, 2004 Here are a few possiblities from google http://www.sitepoint.com/forums/showpost.php?p=1261186&postcount=3 and http://www.tek-tips.com/gfaqs.cfm/lev2/4/lev3/31/pid/248/fid/4132 Quote
MTPockets Posted June 20, 2004 Author Posted June 20, 2004 Don, In the FTP settings for DW I have "/public_html/" as the "host directory". Again, I haven't changed this and it works for my other TCH accounts... but has something on that server changed and this needs to be changed to something else? I'm FTPing to ftp.****, it connects and shows the me remote folders. Selah Quote
MTPockets Posted June 20, 2004 Author Posted June 20, 2004 Ok, read those articles, and think I found the prob... Could it be that we're so close to our space limit that it wasn't letting DW create the bogus folder so it can tell what time it is? I deleted a folder on the server and now it's letting me synchronize... Either that, or Andy just changed something! Oh well, didn't need that folder any more ;-) When are the old accounts going to be retrofitted with the new bandwidth and space allotments? Thanks for the help and the URL's. Selah Quote
TCH-Don Posted June 20, 2004 Posted June 20, 2004 Glad you have it working It will take time to upgrade all the accounts on all the servers to make sure by giving more space to an account will not over load that server. Quote
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.