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Posted

Hello all. I am a new transferee both web site and domain names. I lost my IT gal, and I am a newbie fer sure...

Here are my questions:

1) We use Outlook express and outlook for email retrival, including our web site sales (We use Quick Store encripted emails for the order page.)

-we are not geting our emails for our orders, and I am unsure how to check the web site to be sure the proper email address is set for sending.

2) I have two domain names, but would like both names to point to one main web site -- right now with the transfer, I seem to have two web sites such that when I posted a new page to my main web site (use FP2000), it did not reflect on my second domain name.

3) these domain names: fasturnjunction.com and crowning-touch.com; I wish to have the main web site under crowning-touch.com (our company name), but fasturnjunction.com was originally set up as our web site (fasturn is one of our unique products). -- can I set this up such that all email flows to crowning-touch.com; that my web site editing can take place at crowning-touch.com, and how do I do that?

 

Many thanks, seems like a great place to have our business!

David.

Posted

the domail name stuff would be answered/set-up by a TCH-**** named board surfer or by ticket.

 

On the set up you could verify the email address exsists in Cpanel and confirm that the form is pointing to the same email.

 

 

But mostly WELCOME!!! Rock Sign

Posted

:lol: Welcome to the family Crowningtouch :P

 

and your new home.

 

 

Not familiar with Quick Store, sorry

 

To have your second domain point to your main domain

just open a help ticket, link above.

that way both domains will see the same thing.

Posted

Well updates to questions after updates from most hepful staff...

 

I can not get my site up, the help tickets and online staff were looking into it, but I can not get email from my account either, so no info flow.

 

I can not open cpanel (even the demo page). I use ybrowser through SBC/Yahoo DSL, and find that I can not use FP2000 in that browser. (if I load ie from iexplorer.exe, front page editing works).

 

Am I configured wrong?

Posted

Have you tried accessing cPanel with Internet Explorer?

 

I'm not sure why are you launching Front Page from the browser. You should be able to just launch Front Page from the start menu on your computer.

Posted

Ah, perhaps I mis spake (i am, sadley well over my pay grade when chating web stuff)...

yes, I launch frontpage, and in ie explorer I will get the "edit in front page" under File (when I am, er, was able to see my website, I could click on "edit with Front Page" and launch FP with my web site pages in edit mode).

 

But -- and this is where I am sure it is my newbie fault-- last I was able to do that was two days ago, I was able to modify and upload one page, but now my password won't work, my website won't come up, and my email is in limbo (including any orders).

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