Ftp & File Management Problems

[Darwinlady]

Hello,

I am a bit new to this, and just trying to get my first site uploaded but am running into a few snags, perhaps because I'm not so well-versed in my SmartFTP or TCH's file manager quite yet.

 

The entire site on my computer is organized pretty well; one root folder with a series of subfolders, and I did make sure all links were relative links directed to the root folder. I understand everything should be uploaded to public_html, but is that folder intended to become the new root folder? At first I assumed it was, and tried to re-create my directory within public_html, but then couldn't tell if all my sub-folders were set up correctly. I could preview the home page (index.html), but without any of the images; all shown as broken image tags, and none of the links working. (is the first / in each link path supposed to point to public_html?)

 

Then I tried deleting and starting over, and just uploaded my entire root folder to within public_html, but now File Manager doesn't show that everything is in there, although my ftp program seems to indicate that it's all complete. Via trial-and-error, I've been trying to upload this entire directory in different ways; often in pieces just to make sure all components are being uploaded to the proper place in the directory tree. But still, File Manager and my FTP program are showing different things.

 

Bottom line is, the trial-and error method is just not panning out! Any suggestions to why I'm having these problems? BTW- I'm still having to preview my changes via IP/~username, because my domain propagation is not yet complete. thank you!

 

EDIT: I think I have noticed a strange phenomenon, if it helps. I am both the web host manager, reseller, as well as designer and sole control panel accessor for this site (and a few others, when they're ready.) I've noticed I can log into cpanel with my reseller's username, as well as that account's username, and I seem to see different items in the directory depending on who I say I am. Could this be right?

[TCH-Don]

Hi Darwinlady ,

The public_html folder is your public folder where you site is located.

the links to sub folders should work with viewing the site as http://IP/~user

try linking to subfolder/pagename.html

or just link to subfolder without the leading /

 

As to the user name for WHM and your resellers cpanel,

they are the same.

[Darwinlady]

I've tried viewing the site at http://IP/~user; it shows the background color and html text, but all images are broken. Same thing with the other subpages: http://IP/~user/page2, etc. Evidently, the structure of my directory has broken down somewhere, but my file manager shows it just as it should. Somehow it relates to the fact that my html editor saved the individual image components of each page in a sub-folder of images; I tried to maintain these correct paths within my directory, but for some reason it's not working.

 

public_html

-index.html

-pg1.html

-pg2...

-images1 (folder)

--img1.jpg

--img2.jpg...

--images2 (folder)

 

I signed up for my original reseller account and was assigned a username and password. When I use these to access the cpanel for this site, I'm shown what appears to be a correctly formed directory. When I added new account in whm, added this site's account and had to chose a username and password for it. When I log into this site's cpanel with the latter username and password, it shows a different structure in file manager. Similar, but not the same, and not correct. (Probably because I've been trying and re-trying to upload & move these files around, in different ways, not necessarily logging in the same way each time.) I realize it sounds ludicrous that they're different, but they are.

 

Perhaps I can find an easy way to purge the whole damn thing and start over! When I tried before to delete all new folders and try again, some of the items just wouldn't go away; I had to do it with my ftp program. Then when I logged back into cpanel it still didn't look like the correct changes had been made.

 

thank you for your time!

[TCH-Don]

Without a link to see your site

its hard to say what is happening.

If you can PM me the http://IP/~user address I can look at the source html

 

Or you can submit a help desk ticket if you think there is something wrong with your account.