Sounds like gushing admiration....but:
TCH has the strongest customer support i have ever experienced.
I do not care to understand how you staff/manage/reward employees, but DONT CHANGE IT.
If all of the vendors I deal with could respond HALF as well as you people do, I would be happy.
Keep up the good work, and dont allow the bean counters talk you into SHAVING a little here and SAVING a little there.
I would like to take a moment to thank TCH for fine customer service.
I had a problem with Horde, (first TCH related issue in 2 years).
Opened a ticket, automated response within 30 seconds.
Problem resolved with a personal response within 30 minutes.
Thanks Alex Spaford and all.
'hope this is in the right list.
I need to control the look of horde for certain users.
I need to present Horde>calender.... and thats all.
I do not want users to see the options tab, or the email tab, or the layout tab.........
I NEARLY have what I need by deselecting "show Hord Menu On Left"
Show "Icons Only"
ScreenCapture atached in .jpg
I need an option like Show "Notext NoIcons"
I just had a small problem with my one of sites hosted at TCH.
Wrote a ticket, and LESS THAN 30 SECONDS LATER, Alex Spaford had me running again.
No big deal. just a small problem, fast response, happy customer.
Keep it TCH.