..I do "interview" hosting companies So, here goes:
1. How long has your company been in business?
2. What plans do you have for the future, as far as features, upgrades, etc.?
3. If I request x-feature/module, etc. will you at least look into the possibility of installing it?
4. "Stuff" does happen. What are your procedures for notifying your customers about server problems or other problems?
5. If I have a problem installing x-application, will tech support help?
6. Do you offer credit for unusual] downtimes?
7. If you could add/change one thing about your company or services, what would it be?
Thanks in advance for any replies!