Probedude

Hello, My wife and I maintain our Church's website. A while ago I was able to log into Cpanel using the hosting acct name and password, run Horde and then from there check emails in individual email accts. This was to troubleshoot email problems individuals were having, but also to purge the spam folders and spam emails themselves so mail boxes wouldn't get over quota. Tonight I logged in to do some cleanup and see that I no longer have a list of accounts in the left toolbar of Horde. I see no way to access email accts other than the main one. As a point of reference, I logged into my newly hosted domain on TCH tonight and checked the same thing but in this case I do sell all the individual email accounts under the domain. What changed? TIA Dave

Nevermind, I found the problem here I thought I could just type in ipaddress/index.html

Okay, I've transferred files (will check them tonight) and created email accounts. I found where I can change my DNS entries at my existing hosting company myself so I'm >< this close to pulling the trigger and entering new DNS info for my domain name. That said, should I do it at a particular time of the day to minimize down time where people cannot email me? In other words, when does the update get pushed out onto the internet and get picked up at a particular time of day such that I should plan on doing the switch a few hours before that time instead of 23 hours before it? TIA, Dave ps, just tried to visit my website at the new IP address of 208.76.80.176 and got the Apache "It's working" page instead of mine. I have an index.html file in there.

Got it. Thanks for the speedy reply! I'll move files over this evening and setup the new email accts using Cpanel. Tomorrow I'll figure out how to point the domain and then move managing the name to TCH. Dave

Okay, I made my purchase and just received my welcome email but I see my domain name listed everywhere and no IP address. Not that I'm in a rush, just updating you. Thanks, Dave

Great, thanks! I'll place an order today for the silver level hosting plan and then do the transfers via IP address. Is there anything special I need to do to purchase the hosting without having a domain name to link it to in the meantime? What IP address/FTP address would I use to access cpanel for email setup and FTP services? Dave

Hello, Currently TCH is the host for my Church's website (www.venturavineyard.org) which my wife maintains (ironically using Homestead since they have nice web tools) and I handle the general housekeeping of the website. I've been happy with TCH's service with my Church and am thinking of moving my persoan side-business website (www.dschmidt.com) to be hosted by TCH also. What can I do to make this as seemless as possible? Here are my concerns. - I need to move files over to TCH, but can I do that before the DNS is updated to point to TCH? - can you handle interfacing with my current hosting company to transfer my domain name? - I have about 7 different email accounts (wife's, mine, business, etc) that need to have as little down time as possible. What can I expect during the transfer? - I know that the domain name and the hosting can be held by 2 different companies, but can I transfer the name to TCH also. It would be nice to have everything in one location. Thanks for your help. My brain isn't engaged fully yet this morning so sorry in advance for not using the correct terms to describe what I want to do. Dave

Thanks, that's exactly what I needed to hear. I was going crazy trying to figure out how it could still be both ways. Dave

Okay, I've been thinking about this and I'm still confused. Say my domain name is www.wysiwyg.org, hosted by TCH and my Homestead main page is www.joe.homestead.com/index.html Before this DNS change I already have a redirect on www.wysiwyg.org so that people that visit that page are redirected to www.joe.homestead.com/index.html. At www.joe.homestead.com/index.html I have links that when clicked sends the person to www.wysiwyg.org/MP3, or www.wysiwyg.org/photoalbums/photos.html since I have much more disk space on TCH than on Homestead. Now I go through this DNS change/domain forward to Homestead. - When a person types in www.wysiwyg.org, what will they see in their URL bar? - What happens when a person clicks on a link in the Homestead page that previously pointed to www.wysiwyg.org/MP3s or www.wysiwyg.org/photoalbums/photos.html. In other words will I still be able to have web pages on both Homestead and TCH after this DNS change? (I understand mail won't change, but what about web pages?). Or am I now stuck with putting all my big files on Homestead? Dave It if helps at all, please view the existing web page www.venturavineyard.org From there click on 'past sermons' then pick a sermon or 'photo gallery" and then choose "russia trip video". Notice how the source of the files bounces back and forth between TCH and Homestead. Based on viewing these real pages, what will happen when the DNS changes? TIA, Dave

Thanks! I didn't know that was possible -keeping the URL still showing as our domain on a person's browser, yet be actually looking at pages on Homestead. What happens once someone navigates away from the front page? I'm guessing subsequent pages would have the full homestead URL in the address bar? Dave

Don't know where to post this. Also don't know if this is really a support call/email. Background. Our Church has their domain and hosting through TCH however my wife has been building web pages using Homestead for the past 2'ish years. We have a redirect setup on our domain so when someone types in our URL it changes to the homestead acct. For certain things that take a lot of disk space (sermons in MP3 format, pictures, etc) we link to our Church's web server on TCH. Our email server is our TCH domain server. We're about to launch a 'new' layout. Started many months ago trying to do it in Dreamweaver but all the quirks, steep learning curve, and general weirdness made us look at Homestead to see if we could do the new site using their tools. Yep! Looks like what we want, easy to maintain, no major quirks. The problem. - We would like to keep our domain name and not have it change to say www.homestead.com/blah blah blah. Writing to Homestead this was their response. Questions: - Can someone explain this to me in layman terms (I'm a technical person, but not in web stuff). - Will this actually work? - Will our email get screwed up since now our domain would be pointing to Homestead? TIA. Dave