Hi there,
I am having a great deal of hassle and headache trying to set up an ftp account through cpanel for a supplier to upload a file to. I have created the account, I can see the folder there exactly where I put it, but none of my ftp software can log into it. The passwords are rejected or I get a login error. I have tried multiple times, with different locations, different folders, and different passwords, as well as Fetch, Transmit, and Cyberduck. The cpanel ftp manager's ftp configure tools don't help either (Cyberduck couldn't open the file that the configure tool provided).
HELP!
r.