1. The new site might be good for people with working flash, but it's a step backward for others.
Please, add non-flash support! I was puzzled why the new totalchoicehosting.com page only seemed to have info for prospective clients (basically advertising the different plans) but very few links for current clients. After reading the discussions, I realize that the flash menu is simply not appearing in my browser so I didn't realize I was missing part of the page. This makes the site almost unusable for me, and could also dissuade prospetive new clients from TCH.
If you keep the flash menus, I think a link at the bottom of the page for non-flash text-mode would be too subtle. Could that link be right next to where the flash menu would be if flash were working in my browser?
2. I couldn't find any info about how a client can change their billing info. I have a basic account and was hoping to change it to bill less frequently (like every 6- or 12- months). I'm not sure if this is related to #1, but I couldn't find any links related to billing, even on the sitemap page. I couldn't find a 'search' option either. I know TCH uses 2checkout.com for billing but it'd be helpful to have at least an explanatory page and link on a TCH page somewhere.
Thanks,
David