Bill, while my individual server (48) has definitely had a run of bad luck over the past couple months, the fantastic service provided by TCH has made it very bearable for me. The way you guys respond to problems and keep us informed about progress in such an honest way makes all the difference in the world.
I'm not sure what has enabled you guys to add bandwidth and disk space, but I'm definitely well aware that you did not have to pass this along to your users. This kind of service is absolutely amazing.
You said it was your goal to remain competitive. Well, in my book, you guys have set the standard. I will definitely recommend TCH any time I get a chance.
Thank you!