I think I have found the hosting company I have been searching for .
Am I correct in assuming that the basic differences in the plans (non-dedicated) are the amount of storage and bandwidth allotted, with reseller accounts adding the ability to host multiple domains? It seems every plan offers the same bundle of nice features.
I am new to this and I would also like to know if ftp uploads count against bandwidth or is the limit applied only to total downloads from a site (http, ftp, etc.)? One of the forum posts seemed to imply that uploads were a bandwisth consideration on a frequently updated site.
Also, is there plan or interest in offering Ruby support? It is not something I need but I have been experimenting with it, and it would be nice to try it out for site scripting.
Lastly, do I understand the Terms of Service correctly as regards refunds:
After the Initial Period (the 30 days?) there are no refunds of pre-paid fees unless TCH chooses to terminate the agreement? i.e. I pre-pay for a year and after 6 months discover the need to close my site for some reason (boredom/lack of funds/too popular ), I forfeit the last 6 months?
Thanks for your time.