lazytiger

Yeah, I know RoundCube is pre-Alpha right now, but it looks really nice. Ah, I didn't know the version of SquirrelMail was dependent on the cPanel install. SquirrelMail works, sometimes. Other times I keep getting timeout errors. I've seen other threads on the forums where people were having the same problem. I was just wondering if for that reason TCH was doing anything to simply fix the problem for everyone rather than one help ticket at a time. If not everyone is having this issue, how is that? The PHP upgrade should be affecting everyone. I don't do anything fancy with SquirrelMail. No https or anything. I don't really mind either cPanel theme; I was just wondering why they're different. I know which server I'm on—number 43. I was wondering if there was a simple list that said which data center each server was in. It doesn't really matter; I was just curious.

Has anyone tried to install RoundCube on a TCH server? Did it work out? A couple other random questions: SquirrelMail is screwed up apparently because of the recent TCH upgrade to PHP 4.4.1. What's the rationale behind PHP not being patched/upgraded to fix this? And why is SquirrelMail still at 1.4.3a on TCH when 1.4.5 has been out since last July? However, that would not fix the current problem with PHP anyway, right? I have more than one website hosting at TCH, and I've noticed that the cPanel layout is different between the websites. One uses big icons, the other uses text. I don't know how to switch between the two (if possible at all) or why the two accounts are different in the first place. The accounts were opened at different times. Just because I'm curious to know, how does one figure out where his/her server is physically located? I'm on sever 43. Thanks.

Thanks, it seems to be working now. Yeah, I don't know what was going on either with the extensions to block (I mean, I know it was a regular expression, but beyond that...). I'm pretty sure that's just what was there by default. I still don't understand why it says "Extensions to allow" instead of disallow or block. Very confusing.

I've noticed that some of my graphics are being hotlinked from other websites, particularly from myspace.com. I have hotlink protection enabled, but it doesn't seem to be stopping these people from doing it. I know there are ways around the protection, but it seems unlikely that that's the case here. I have to wonder if the protection isn't configured correctly. Here's how I have it: Urls to Allow Access: http://lazytiger.com http://rick.lazytiger.com http://webmail.lazytiger.com http://www.lazytiger.com http://www.rick.lazytiger.com http://www.webmail.lazytiger.com Extensions to allow (seperate by commas): [0-9a-zA-Z]+ Url to Redirect to: $1.php Allow direct requests - (option is unchecked) I believe all those settings are just the defaults. I was particularly confused about the "Extensions to allow" part, because it would make more sense if it said "Extensions to DISallow". I don't want any graphics file types to be hotlinked. Or really, I don't see why I would want ANY file to be hotlinked. How would I do that? Also, when listing the URLs to allow, is it possible to use a wildcard? I.e., rather than all those entries, could I just put *.lazytiger.com? Thanks.

Yeah, I see how that works. That's actually pretty much how my site is set up now, having each page pull in menu and footer includes, except that the header info is hard-coded. That would just make the header dynamic as well. Not a bad idea at all. However, it seems a bit cleaner to have one template with all the structure calling in content-only files. I know, the way it is there's very minimal structure in the content files, but still, it has calls repeated in each file. What if I want to change the calls? I'd have to do it for each file. It would be so nice if the content files had nothing in them except the content (duh) and a few variable definitions for page title, description, stylesheet, etc. Maybe there's a way to tell PHP to look for the variable definition(s) in the content files? On the other hand, at some point I'm going to try to hook all this up to a database. Then the definitions will live in databaseland and none of this will matter. But the DB hookup is a level of complexity I'm not ready to tackle just yet.

I have a PHP template set up that calls another file for the body of the page. That's all well and good, but I also want to change the title of the page, which of course is not in the body. It would be super cool and easy if I could just put an <? echo $title; ?> in the template title and then define the title in the body file. Everything is in one place for one page. Of course, it doesn't work the way I want because I'm defining the variable after it's been called. Is there any way to do what I want to do with a little bit of trickery? Or fail that, by whatever means? Thanks.

Jeez, sometimes I'm annoyed at how easy things are! I removed the "page" but not the "/" after it from the rule. Regular expressions are so picky, and I don't know the ins and outs of them. I'm wondering why every example under the sun uses that extra directory if it's not necessary. Do people like deep directories? Thanks for helping me yet again, David!

I'm experimenting with mod_rewrite on my site. I have a question about the extra directories it uses. In the following simple example, I am required to use an extra directory called "page" in the URL. RewriteEngine on RewriteRule ^page/([^/\.]+)/?$ index.php?page=$1 [L] So, for example, "http://lazytiger.com/page/whatever" would work, but "http://lazytiger.com/whatever" won't. Why must I have the extra "page" directory? Is there any way to have it not use an extraneous directory? I know simply taking "page" out of the rule doesn't work. Thanks.

Thanks for the error suppression tips. Though, I think I'd actually prefer to continue using SPGM. It's a simpler, smaller package and I don't know of any glaring errors in it such as those in SPG. The one issue that I hope to resolve is to have it use mod_rewrite. I'm very close. I found these two sources of information: http://www.schilken.de/weblog/archives/200...static-urls.htm http://blog.anhtran.info/2005/04/17/mod_rewrite-for-albums/ The second one seems to be more thorough in its approach, but note my comments on that page. I haven't been able to get it to work; the "pretty" URLs seem to be real URLs that just dump me into my directory listings! I've asked the guy for help, but who knows if or when he'll respond. Here is the relevant part of my spgm.php file: >$html_buffer = ob_get_contents(); // read buffer into string variable ob_end_clean(); // end buffering // clear buffer if ($html_buffer) { // search/replace to get the good urls $search = array('index.php?spgmGal=', '&spgmPage=1&spgmPic=0&spgmFilters=s' , '&spgmPic=', '&spgmPage=' , '&spgmFilters=pic' , '&spgmFilters=t' , '&spgmFilters=' , 'index.php?spgmFilters=' , 'src="'); $replace = array('/visual/gal/' , '/slideshow/' , '/', '/page/', '/pic/' , '/nothumb/' , '' , '' , 'src="http://lazytiger.local/visual/'); echo str_replace($search, $replace, $html_buffer); } And here is my .htaccess file: >RewriteEngine on RewriteRule ^visual/gal/(([^/]+[/]{0,1}){1,})/page-([0-9]+)$ index.php?spgmGal=$1&spgmPage=$3 [L] RewriteRule ^visual/gal/(([^/]+[/]{0,1}){1,})/slideshow$ index.php?spgmGal=$1&spgmPage=1&spgmPic=0&spgmFilters=s [L] RewriteRule ^visual/gal/(([^/]+[/]{0,1}){1,})/([0-9]+)$ index.php?spgmGal=$1&spgmPic=$3&spgmFilters=#pic [L] RewriteRule ^visual/gal/(([^/]+[/]{0,1}){1,})/([0-9]+).jpg$ index.php?spgmGal=$1&spgmPic=$3&spgmFilters=t#pic [L] RewriteRule ^visual/gal/(([^/]+[/]{0,1}){1,})$ index.php?spgmGal=$1 [L] It's working... I mean, I'm not getting any errors in the log file. But the program isn't working - it's just giving me literal directory listings. Any ideas? And thank you very, very, much for indulging me thus far.

Thanks for looking around for answers for me. Truly, TCH rocks. I've looked through those threads already, and I'm starting to think that SPG isn't worth the trouble. I don't want to use code that I have to track down bugs myself just to make it useable! Well, technically I guess it does work, but I'd prefer that my error_log file not be 10MB after a month. The gallery I've been using, SPGM (Simple Picture Gallery Manager), is a lot simpler (basically, it's just a single 64K php file) and less buggy. The one main feature I wish it had that it doesn't is "prettified" URLs. If I could figure out how to set it up to use mod_rewrite, I'd be very happy. Unfortunately, I'm not a programmer at all, and that might be a tricky first attempt. But I'm thinking about it. I'm searching for others who have wanted the same thing; I've found some hacks that I'm going to try out.

I hope all these steps help someone else someday... Because I should probably be figuring out some of this stuff before I run and post something on the forum. OK. SPG is able to create the cache files now that I've set everything to 777. It's on my local machine, so I'm not worried about security. But what about when I finally upload this stuff to my TCH account? It shouldn't need to be 777, should it? Also, I'm still getting some Apache errors: >[Sat Sep 10 14:38:48 2005] [error] PHP Notice: Undefined index: dirinfo in /Users/jeff/Sites/lazytiger/visual/sp_def_vars.php on line 67 [Sat Sep 10 14:38:48 2005] [error] PHP Notice: Undefined index: title in /Users/jeff/Sites/lazytiger/visual/sp_def_vars.php on line 94 [Sat Sep 10 14:38:48 2005] [error] PHP Notice: Undefined index: file in /Users/jeff/Sites/lazytiger/visual/sp_def_vars.php on line 100 [Sat Sep 10 14:38:48 2005] [error] PHP Notice: Undefined index: file in /Users/jeff/Sites/lazytiger/visual/sp_def_vars.php on line 101 [Sat Sep 10 14:38:48 2005] [error] PHP Notice: Undefined index: misc in /Users/jeff/Sites/lazytiger/visual/sp_def_vars.php on line 191 [Sat Sep 10 14:38:48 2005] [error] PHP Notice: Undefined index: in /Users/jeff/Sites/lazytiger/visual/sp_helper_functions.php on line 318 [Sat Sep 10 14:38:50 2005] [error] PHP Notice: Undefined index: dirinfo in /Users/jeff/Sites/lazytiger/visual/sp_def_vars.php on line 67 [Sat Sep 10 14:38:50 2005] [error] PHP Notice: Undefined index: misc in /Users/jeff/Sites/lazytiger/visual/sp_def_vars.php on line 94 [Sat Sep 10 14:38:50 2005] [error] PHP Notice: Undefined index: file in /Users/jeff/Sites/lazytiger/visual/sp_def_vars.php on line 100 [Sat Sep 10 14:38:50 2005] [error] PHP Notice: Undefined index: file in /Users/jeff/Sites/lazytiger/visual/sp_def_vars.php on line 101 [Sat Sep 10 14:38:50 2005] [error] PHP Notice: Undefined index: Tux.jpg in /Users/jeff/Sites/lazytiger/visual/sp_def_vars.php on line 170 [Sat Sep 10 14:38:50 2005] [error] PHP Notice: Undefined index: Tux.jpg in /Users/jeff/Sites/lazytiger/visual/sp_def_vars.php on line 181 [Sat Sep 10 14:38:50 2005] [error] PHP Notice: Undefined index: title in /Users/jeff/Sites/lazytiger/visual/sp_helper_functions.php on line 318 [Sat Sep 10 14:38:50 2005] [error] PHP Notice: Undefined index: misc in /Users/jeff/Sites/lazytiger/visual/sp_helper_functions.php on line 318 [Sat Sep 10 14:38:50 2005] [error] PHP Notice: Undefined index: misc in /Users/jeff/Sites/lazytiger/visual/sp_helper_functions.php on line 39 [Sat Sep 10 14:38:51 2005] [error] PHP Notice: Undefined index: Tux.jpg in /Users/jeff/Sites/lazytiger/visual/sp_getthumb.php on line 57 [Sat Sep 10 14:38:51 2005] [error] PHP Notice: Undefined index: Tux.jpg in /Users/jeff/Sites/lazytiger/visual/sp_getthumb.php on line 59 [Sat Sep 10 14:38:51 2005] [error] PHP Notice: Undefined variable: content in /Users/jeff/Sites/lazytiger/visual/sp_getthumb.php on line 74 [Sat Sep 10 14:38:54 2005] [error] PHP Notice: Undefined index: dirinfo in /Users/jeff/Sites/lazytiger/visual/sp_def_vars.php on line 67 [Sat Sep 10 14:38:54 2005] [error] PHP Notice: Undefined index: title in /Users/jeff/Sites/lazytiger/visual/sp_def_vars.php on line 94 [Sat Sep 10 14:38:54 2005] [error] PHP Notice: Undefined index: Tux.jpg in /Users/jeff/Sites/lazytiger/visual/sp_def_vars.php on line 129 [Sat Sep 10 14:38:54 2005] [error] PHP Notice: Undefined index: misc in /Users/jeff/Sites/lazytiger/visual/sp_helper_functions.php on line 318 [Sat Sep 10 14:38:54 2005] [error] PHP Notice: Undefined index: Tux.jpg in /Users/jeff/Sites/lazytiger/visual/sp_helper_functions.php on line 318 [Sat Sep 10 14:38:54 2005] [error] PHP Notice: Undefined index: Tux.jpg in /Users/jeff/Sites/lazytiger/visual/sp_helper_functions.php on line 348 [Sat Sep 10 14:38:54 2005] [error] PHP Notice: Use of undefined constant PHP_SELF - assumed 'PHP_SELF' in /Users/jeff/Sites/lazytiger/visual/sp_helper_functions.php on line 100 [Sat Sep 10 14:38:54 2005] [error] PHP Notice: Undefined index: Tux.jpg in /Users/jeff/Sites/lazytiger/visual/sp_helper_functions.php on line 123 [Sat Sep 10 14:38:54 2005] [error] PHP Notice: Undefined index: Tux.jpg in /Users/jeff/Sites/lazytiger/visual/sp_helper_functions.php on line 129 Undefined index!!! Yeah, I see it's a problem! Thanks, Apache! How do I fix it?

Thanks. I'm still having one last issue, though. I'm trying to install a photo gallery software package called Simple PHP Gallery. (not simple enough, eh?) SPG uses GD to create thumbnails, and then it creates a folder to cache the thumbnails in. I know GD is working, but caching doesn't seem to be. I'm assuming it's because SPG doesn't have rights to create or read/write to the cache folder. I even manually created it, but SPG doesn't write anything into it. All SPG files are set to 755, but still caching doesn't work. I get the following errors in the Apache error log file: >[Sat Sep 10 12:55:43 2005] [error] PHP Notice: Undefined index: dirinfo in /Users/jeff/Sites/lazytiger/visual/sp_def_vars.php on line 67 [Sat Sep 10 12:55:43 2005] [error] PHP Notice: Undefined index: misc in /Users/jeff/Sites/lazytiger/visual/sp_def_vars.php on line 94 [Sat Sep 10 12:55:43 2005] [error] PHP Notice: Undefined index: file in /Users/jeff/Sites/lazytiger/visual/sp_def_vars.php on line 100 [Sat Sep 10 12:55:43 2005] [error] PHP Notice: Undefined index: file in /Users/jeff/Sites/lazytiger/visual/sp_def_vars.php on line 101 [Sat Sep 10 12:55:43 2005] [error] PHP Notice: Undefined index: Tux.jpg in /Users/jeff/Sites/lazytiger/visual/sp_def_vars.php on line 170 [Sat Sep 10 12:55:43 2005] [error] PHP Notice: Undefined index: Tux.jpg in /Users/jeff/Sites/lazytiger/visual/sp_def_vars.php on line 181 [Sat Sep 10 12:55:43 2005] [error] PHP Notice: Undefined index: title in /Users/jeff/Sites/lazytiger/visual/sp_helper_functions.php on line 318 [Sat Sep 10 12:55:43 2005] [error] PHP Notice: Undefined index: misc in /Users/jeff/Sites/lazytiger/visual/sp_helper_functions.php on line 318 [Sat Sep 10 12:55:43 2005] [error] PHP Notice: Undefined index: misc in /Users/jeff/Sites/lazytiger/visual/sp_helper_functions.php on line 39 [Sat Sep 10 12:55:44 2005] [error] PHP Warning: imagejpeg(): Unable to open 'cache/66de43b7ac7dc89f62f14af0200ad092.jpg' for writing in /Users/jeff/Sites/lazytiger/visual/sp_getthumb.php on line 47 [Sat Sep 10 12:55:44 2005] [error] PHP Notice: Undefined index: Tux.jpg in /Users/jeff/Sites/lazytiger/visual/sp_getthumb.php on line 57 [Sat Sep 10 12:55:44 2005] [error] PHP Notice: Undefined index: Tux.jpg in /Users/jeff/Sites/lazytiger/visual/sp_getthumb.php on line 59 [Sat Sep 10 12:55:44 2005] [error] PHP Notice: Undefined variable: content in /Users/jeff/Sites/lazytiger/visual/sp_getthumb.php on line 74 [Sat Sep 10 12:55:44 2005] [error] PHP Warning: fopen(cache/cache.ini): failed to open stream: Permission denied in /Users/jeff/Sites/lazytiger/visual/sp_getthumb.php on line 83 [Sat Sep 10 12:55:45 2005] [error] PHP Notice: Undefined index: dirinfo in /Users/jeff/Sites/lazytiger/visual/sp_def_vars.php on line 67 [Sat Sep 10 12:55:45 2005] [error] PHP Notice: Undefined index: title in /Users/jeff/Sites/lazytiger/visual/sp_def_vars.php on line 94 [Sat Sep 10 12:55:45 2005] [error] PHP Notice: Undefined index: Tux.jpg in /Users/jeff/Sites/lazytiger/visual/sp_def_vars.php on line 129 [Sat Sep 10 12:55:45 2005] [error] PHP Notice: Undefined index: misc in /Users/jeff/Sites/lazytiger/visual/sp_helper_functions.php on line 318 [Sat Sep 10 12:55:45 2005] [error] PHP Notice: Undefined index: Tux.jpg in /Users/jeff/Sites/lazytiger/visual/sp_helper_functions.php on line 318 [Sat Sep 10 12:55:45 2005] [error] PHP Notice: Undefined index: Tux.jpg in /Users/jeff/Sites/lazytiger/visual/sp_helper_functions.php on line 348 [Sat Sep 10 12:55:45 2005] [error] PHP Notice: Use of undefined constant PHP_SELF - assumed 'PHP_SELF' in /Users/jeff/Sites/lazytiger/visual/sp_helper_functions.php on line 100 [Sat Sep 10 12:55:45 2005] [error] PHP Notice: Undefined index: Tux.jpg in /Users/jeff/Sites/lazytiger/visual/sp_helper_functions.php on line 123 [Sat Sep 10 12:55:45 2005] [error] PHP Notice: Undefined index: Tux.jpg in /Users/jeff/Sites/lazytiger/visual/sp_helper_functions.php on line 129 [Sat Sep 10 12:55:49 2005] [error] PHP Notice: Undefined index: dirinfo in /Users/jeff/Sites/lazytiger/visual/sp_def_vars.php on line 67 [Sat Sep 10 12:55:49 2005] [error] PHP Notice: Undefined index: title in /Users/jeff/Sites/lazytiger/visual/sp_def_vars.php on line 94 [Sat Sep 10 12:55:49 2005] [error] PHP Notice: Undefined index: Tux.jpg in /Users/jeff/Sites/lazytiger/visual/sp_def_vars.php on line 129 [Sat Sep 10 12:55:49 2005] [error] PHP Notice: Undefined index: misc in /Users/jeff/Sites/lazytiger/visual/sp_helper_functions.php on line 318 [Sat Sep 10 12:55:49 2005] [error] PHP Notice: Undefined index: Tux.jpg in /Users/jeff/Sites/lazytiger/visual/sp_helper_functions.php on line 318 [Sat Sep 10 12:55:49 2005] [error] PHP Notice: Undefined index: Tux.jpg in /Users/jeff/Sites/lazytiger/visual/sp_helper_functions.php on line 348 [Sat Sep 10 12:55:49 2005] [error] PHP Notice: Use of undefined constant PHP_SELF - assumed 'PHP_SELF' in /Users/jeff/Sites/lazytiger/visual/sp_helper_functions.php on line 100 [Sat Sep 10 12:55:49 2005] [error] PHP Notice: Undefined index: Tux.jpg in /Users/jeff/Sites/lazytiger/visual/sp_helper_functions.php on line 123 [Sat Sep 10 12:55:49 2005] [error] PHP Notice: Undefined index: Tux.jpg in /Users/jeff/Sites/lazytiger/visual/sp_helper_functions.php on line 129 here's a link to the configuration info for SPG: http://relativelyabsolute.com/spg/instructions.php Any ideas?

Sigh... I'm sorry. Had mod_rewrite set to false in another config file. That was the problem. now that's working, too. Now some other HTML/PHP stuff is broken, but that's another issue.

Correction! I am able to view the folder now. I forgot to sudo when opening my user.conf file, and some changes I thought I had made hadn't been saved. The .htaccess file is working now because it's going to the correct index page. BUT, there are still a lot of errors. I have PHP scripts for the gallery to create and store thumbnails and stuff (not written by me, so it should work!), but apparently the script does not have permission to create directories. mod_rewrite doesn't seem to be working, even though it's requested in .htaccess. mod_rewrite is loaded as far as I can tell in the httpd.conf file.

I'm still getting the first error (Options FollowSymLinks or SymLinksIfOwnerMatch is off ...) but not the second, for whatever reason. When I try to access the folder through the web browser, I get a "403 Forbidden" message. I've checked all the permissions; the directory and everything in it is 755, although the contents probably only need to be 744. ??

I finally had a chance to check the error log. It's over 6000 lines long from only a week's worth of activity! Tons and tons of repeated errors. (I had several dozen pictures in the directory... that was a huge mistake when it comes to debugging!) Anyway, I think I found some relevant lines: >[Tue Sep 6 23:14:46 2005] [error] [client 127.0.0.1] Options FollowSymLinks or SymLinksIfOwnerMatch is off which implies that RewriteRule directive is forbidden: /Users/jeff/Sites/lazytiger/visual [Tue Sep 6 23:11:47 2005] [alert] [client 127.0.0.1] /Users/jeff/Sites/lazytiger/visual/.htaccess: DirectoryIndex not allowed here For the first error, I'm not sure what to do about that. With the second error, I'm thinking... well, yeah! I kinda figured it's not allowed since it hasn't worked! Not very helpful for fixing it!

Virtual hosting is working just fine, but now I have another problem. I can't figure out how to use .htaccess files. I've seen the same instructions all over the web: find the "AllowOverride" option(s) in httpd.conf and set it to "All", and then repeat that for userfile.conf (or maybe set it to AuthConfig). But it's simply not working for me. Apache absolutely balks at any directory that has an .htaccess file in it, giving me an internal server error when trying to access anything in the folder. Obviously it doesn't like whatever I'm trying to put in the .htaccess file, which is this: >DirectoryIndex sp_index.php RewriteEngine On RewriteRule ^folder/(.*) sp_index.php?dir=./$1 RewriteRule ^file/(.*) sp_index.php?file=./$1 RewriteRule ^thumb/(.*) sp_getthumb.php?source=$1 But even if I take out the DirectoryIndex line, or conversely, take out all the Rewrite lines, it still won't work. What the heck?!

Thank you very much for your help! I followed your instructions for setting up virtual hosts (except I used "lazytiger.local" for the domain), and it seems to be working. I haven't had a chance to really test it yet, but so far so good I think. I thought virtual hosts seemed like more than was necessary for simply defining root directories, but it seems to do the trick and really is as simple as any other method. Your quick tutorial was exactly what I needed. Thanks again! I'm glad I use TCH for hosting. I know these boards are well-monitored by you guys.

It seems like using mod_vhost_alias is a step in the right direction. In the Apache documentation, it says to set UseCanonicalName to "off" and then set the VirtualDocumentRoot directive to the local folder using directory name interpolation. As best as I can figure, I should set it to something like /Users/jeff/Sites/%0. The %0 variable just tells it to use the entire address, in my case it's the name of the each folder under the Sites folder. (lazytiger, bluestars, etc.) But then Apache won't even restart after editing the httpd.conf file as such, so obviously what I'm doing is incorrect. Any ideas?

Through Apache, the address is http://localhost/~jeff, which corresponds to /Users/jeff/Sites in the real folder hierarchy. Deeper folders are identical. I know only of the methods you speak - I don't really know how to properly implement any of them. All I accomplished from searching for help pages and tinkering with httpd.conf was Apache error messages! Could you get me started now with the URLs? Please? Thanks!

I'm trying to mirror my website on my local machine for development. I'm having a little problem with relative links, though. In my TCH account, public_html is the root folder as far as Apache is concerned. But on my machine at home, which is running OS X, the root folder is /Users/jeff/Sites. Now, within that folder I have several folders containing different websites. I'm trying to figure out how to configure Apache to use each folder (website) within /Users/jeff/Sites as the root folder while I'm viewing files within a given folder. Of course I could change my relative links to work locally, but then I'm not really mirroring! i.e., specify that /Users/jeff/Sites/lazytiger is the root file while viewing files in that folder, and specifying that /Users/jeff/Sites/bluestars is the root while viewing files in that folder. I figured this would or could be set in an .htaccess file for each folder, but I have yet to figure out a setting that doesn't result in an Apache error. I tried tinkering with virtual host settings too, but that seems like overkill for what I'm trying to do. (and I couldn't get it to work anyway) Please help! Thanks. Jeff

Thanks! I feel a little sheepish for not having figured that out myself. I always used Horde. I have a related question about IMAP: Using Thunderbird at home and then one of the webmail programs when I'm not would be a really good combination if I used IMAP. I've tried it before and it always seemed painfully slow and/or something didn't seem quite right, so I'd switch back to POP. I don't know exactly what you're supposed to tell me about that, but has sloooow IMAP been an issue for other TCH customers as well? Or is it just me? Do you know of any problems with IMAP using Thuderbird (or the Mozilla suite) on TCH's servers? -jeff

I use a "real" email program at home, which is a lot nicer than webmail but of course it doesn't allow me to check my email from anywhere else. I know TCH has three different webmail programs installed by default (NeoMail, Horde, SquirrelMail). I'd like to be able to check my email at work using one of those three, but I'm behind a firewall and all the ports that those programs are configured to use are blocked. I can't access Cpanel from work for the same reason. First, is there any particular reason that those programs are configured to use different ports? Second, is there any way to change them so that I can access them from work? There's not a chance in hell that the IT department at my work would be sympathetic to my problems... they won't open the ports for hardly any reason, let alone a non-work-related reason. Thanks, Jeff

Very nice, very nice. That's quite all right... I wasn't expecting it! How soon is this new site supposed to be up? -jeff

OK... a little less technical of an answer than I was looking for, but I guess it's pretty much irrelevant anyway. You have your ways. On a somwhat unrelated note, your hosting service has been very reliable and your pricing is obviously excellent. However, I have a gripe with the design of your website - it's kind of difficult to determine where to find help. There are too many seemingly overlapping options: Web Hosting FAQ Web Hosting Help Site Web Hosting Family Forum Web Hosting Support Web Hosting Help Desk What's what? I have no idea (without digging through each one). That's partially why I couldn't go back and find the original spot where I saw the rule about one domain per account (hindsight being 20/20, it's obvious I should have looked at the AUP link, though my whole point is that there are so many options I couldn't remember where I saw it). Those catagories really ought to be consolidated into more obvious choices. Two of them (FAQ and Family Forum) are obvious enough (although "Family" Forum is kind of strange... seriously, I like you guys and all, but I don't feel like we're family) but then what the heck is the difference between "Help Site," "Support," and "Help Desk"? Once you look at each link they're obviously different, but they should be categorized and named in a manner that it's obvious just by looking at the links. Help Site really ought to be combined with the FAQ. I've always been annoyed that your "FAQ" is just one of many categories listed under Help Site. They're all FAQs! You should call that whole help site section the FAQ section and make the current FAQ just a "general" category under the FAQ section (and get rid of one of the links from the front page). And then Support and Help Desk (and perhaps even Contact Us) should be combined into one link. There are a lot of ways to get a hold of you guys... make it easy and list them all concisely on one page. Just my $0.02... well, more like a dollar now. So I'll stop here. -jeff