I would like to voice my own dissatisfaction with TCH. I understand that upgrades will happen. However, there must be a way we're notified by email instead of having to keep checking TCH forums for upgrade notices. The first notice we have that upgrades were performed were when the website started failing.
I haven't seen any info regarding how we can be notified regarding server updates. I've also tried talking to customer support via live chat and the only response I received is "migration was completed successfully". I have no doubt in TCH technical prowess. I do feel frustrated with TCH customer care.