I would also like to express my gratitude to Carl for his fast and wonderful support.
As well as that, I found the way he replied in his email back to me as very professional and kind.
As far as I know this is my first time being assisted by this man and yet it's the best experience at Total Choice Hosting I have had yet. It has raised my view of Total Choice's customer support considerably - enough to take the time to register here and give him this positive feedback.
Sincerely,
Alie