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About glamorouscreations

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    Distant Family

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  1. Outlook Email Issue

    thank you so much andy so far so good, no more error popups lol
  2. Outlook Email Issue

    hi, ive been getting a popup that started today, and have never had this happen before. ok it says this below Courier-IMAP server shut down by signal. Protocol: IMAP Server: mail.beautifulimpressions.net Port: 143 Error Code: 0x800CCCDD ok now i just also noticed when i setup my email for this account that i did it wrong as i did it in a imap setting and i dont know how to fix it and set it as a pop3 account like my mail.preciousmoments4you.com is setup as. i am not tech savy and it seems the support guy who is helping me on my ticket doesnt seem to comprehend i am not good at all this mambo jumbo stuff lol so i am reaching out to someone here in the forum who can help me. ok the support guy sayd to back up my file then he says to uninstall outlook completely ( I DONT THINK SO ) cause if i did that then all my emails and sent mails and everything would be gone, so im asking, this one question to him and he still wont answer it, " Should I delete the actual email account under settings kim@beautifulimpressions.net and re add it as a pop 3 "??? cause i did try that and it wouldnt let me cause it already exisit lol so i noticed a question that says ( i seen a setting that said ( deliver new messages to - exisitng file or new data file, coudldnt i do that? or no?) please if anyone can help me i would so kindly appreciate it. i am not good at all this tech savy stuff and its hard for me to totally understand stuff like this. my husband even read the email and he is tech savy and even he said "What is this guy talking about" so even he had no clue. thank you so much. I can still get email at my mail.beautifulimpressions.net even though i messed up and set it up as a imap not realizing what i did at the time, when i set it up months ago lol but now im getting that stupid pop up about shutting down the imap server. thanks again and i hope someone here can help me
  3. Question On Why Is It I Update My Site And Your Company Changes It

    i submitted a ticket awhile bk and asked simply why when i bring up my domains even my presiousmoments4you one that it doesnt show the www. in front of the web address and your techs did a redirect on one of my domains and i had to get my webdesigner to fix it and now it wont happen again because she uploaded a white blank page because we are working on my sites. i love total choice but when that happen 2 times in a row without my permission i was very upset, so i hope u understand why i posted what i did.
  4. i just went to my site 10 min ago and it had my very first very old design on it and i had to reupload my index file to make it show my new design. why is it you have that right to change stuff without my permission. if this continues i will find me a different hosting server.
  5. Move Wordpress To Main Domain

    ok i have a question. i am not good at installing wordpress and all the plugins stuff lol. i have a brand new domain site and i have a subdomain i created called blog.domainname.net my blog is on another domain name and i would like to move it and all its contents and plugins to my new sub domain blog , can this be done, if so how can i without screwing it up lol
  6. Multiple Domains?

    so i purchased a nother plan but it said at bottom add to my current account, it wont mess with my other current domain name will it?
  7. Multiple Domains?

    i have the silver hosting package and i have hosted 2 domains on my 1 account, i got rid of the domain i wasnt using long ago and now have another domain for which i will be using alot for my other business but cant figure out how to add it to my account. the site says exisiting domain box it doesnt give option on what my other domain name is. what do i do. i have a support ticket for sales but they dont seen much help lol
  8. Page wont update

    i have uploaded my new design 20 times and my page wont update when i reload my page or bring up in new browser page, what is going on.
  9. Server Has Locked Me Out

    i have tried to login to my cpanel and i get this error and i dont know why, i was in it earlier today and now i cant get in i submitted a ticket just in case, can someone help me? Brute Force Protection This account is currently locked out because a brute force attempt was detected. Please wait a few minutes and try again. Attempting to login again will only increase this delay. If you frequently experience this problem, we recommend having your username changed to something less generic.
  10. I Have Started A Sub-Domain For My Blog

    im in my control panel and i have the fantastico delux which has the wordpress. i have a question what do i put in the boxes that says (Base configuration Admin nickname Admin e-mail (your email address) Site name Description if anyone can help me id appreciate it, my sub-domain is blog.preciousmoments4you.com this is where my blog will be located...
  11. I Have Started A Sub-Domain For My Blog

    well the thing is , my main website is wordpress already but me and my web designer were to redo everything, and have my main website html or xhtml and only have my blog wordpress. so i created the sub domain already and need to install wordpress to it, but i dont know if it will conflict cause my main site has wordpress already lol see what im saying?
  12. I Have Started A Sub-Domain For My Blog

    Hi, i have a main word press website but i am having it redone and started a sub-domain for my blog only which will be word press. i have been waiting all day for my web designer to help me re do my whole website and stuff but she hasn't gotten with me yet and i need to get this all done. i have a word press blog them i downloaded and need to install word press to my blog sub domain, can someone help me with easy install instructions as im not to good with this type stuff.
  13. Email Issues

    I got a response on the help desk ticket. no need to help me thanks
  14. Email Issues

    i wasnt sure where to post this but i did submit a ticket as well but thought maybe i can come here and find extra help.... I have my email setup to go into my Microsoft outlook program i have, and my site has a contact me link so that people can contact me for my services and it seems it is not working at all, i have sent 2 test emails to see if it isn't working and i have not received them at all. i need to know what the issue could be, my web designer says there is nothing wrong that it is setup right and should be working but its not, she has suggested i contact tech support on my hosting account to see if you can figure out whats wrong with it. please help me figure out whats wrong, i did notice when i logged into my cpanel, and click view web mail and then logged in to it, and then click read on horde mail , in the inbox link it has like 6 error mail demons and need to know why?
  15. Site Address Question

    no sure have not, but it needs to be fixed cause if this has been going on longer then ive known about it can ruin my buisness