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  1. TotalChoice Hosting reliability is cutting-edge. We pride ourselves in the fact that our uptime is the best in the business as proven by a third party uptime monitoring company. The relationship with UptimeDoctor.com is now entering its second quarter and we are pleased to announce that TotalChoice currently holds the #1 ranking positions for uptime in several categories. TotalChoice uptime is ranked #1 in Shared Hosting! TotalChoice uptime is ranked #1 in VPS Hosting! Providing stability and a stress-free environment is what we are all about. TotalChoice has your back! Customer satisfaction and server performance is our number one priority! Don’t forget, our uptime reports are available for everyone to review! You can find this information by clicking on TCH Status Not hosted with TotalChoice? Now is the time to make the switch! View the full article
  2. In The USA, Here To Stay. Here at TotalChoice Hosting we are proud to be an American company. Since day one TCH’s data center has stayed in America. Our state of the art data center is located in Troy, Michigan. Better yet, 100% of our services are hosted in Michigan and have been for almost 20 years of excellent service. While others are interested in cutting cost, here at TCH we’re interested in the best possible services by staying in America. Budget Pricing, Great Customer Service. We offer competitive pricing for best in class services. Most importantly, our Customer Service does not suffer because of our competitive pricing. While unfortunate, its very common to see poor customer service with low pricing with other Web Hosting companies. At TCH, we feel that is what sets us apart from the other guys, we value all of our customers no matter how big or small. If you come to us looking for support we’re going to do as much as we can to get you a lasting resolution as fast as possible. Best of all, there will not be a moment you cannot reach us here at TotalChoice. Whether it be via support ticket, phone call, text message, instant message, or email our staff is available 24/7. We are here for our customer’s day or night! 99.99% Up Time. At TCH we’re proud to have amazing up time numbers. Take a look here (hyperlink: TCH Uptime ), we are currently showing an average of over 99.99% uptime across the board. Unlike many other Web Hosts, we take preventative measures and constantly monitor our services to ensure uptime for our customers. Every day at TCH it is our goal to fall asleep with better uptime than we woke up with. In the rare event of downtime, we make sure to notify our customers and provide updates as often as possible. We will never keep our clients in the dark. Experience and Longevity. TotalChoice Hosting has been in the industry for almost 20 years. Our team has the experience and the know how that many other companies do not. We do not take risks with our clients because over the years we have developed the best methods to maintain awesome uptime and great speeds. Simply put, we know what works best through years of trial and error, something that inexperienced companies cannot offer. Most importantly, we are here for the long haul. TotalChoice Hosting is a debt free company that owns and operates its own equipment. We never outsource and we never rent equipment from others. Anyone who you speak to for support is our employee and because of that, you will receive individualized customer service every single time. While many other companies rent servers, outsource support, and cut costs where ever possible. At TotalChoice we care about the longevity of our company and maintaining the best possible service we can provide to our customers. To us, you are a valued customer, not a number. If these reasons are enough to convince you, check out our services here TCH Services and contact a member of our sales team here. TCH Sales If you have any questions please feel free to contact us here TCH Support. Thanks for reading and happy hosting! View the full article
  3. TCH-Blog

    Tch No Spam!

    TotalChoice offers reliable Spam and Virus Protection for all TCH customers. If you are hosting a website with TCH you can add on No Spam starting at $1.95 per month. TCH No Spam covers individual domains and all email accounts associated with them. This service provides protection against: spyware, junk mail, spam, phishing attacks, viruses, internet telemarketers. Any TCH customer can easily add on No Spam to their domains hosted with TCH. Login to TCH client central > click Services > navigate to View Available Addons > Order No Spam. As with all new services you will receive an email with detailed instructions on how to best utilize TCH No Spam services and get instant protection! Customer satisfaction is important to us. We welcome feedback from our loyal TCH customers. Please discuss all questions,comments or concerns, in the forums. Follow this link: TCH No Spam Forums Discussion View the full article
  4. TCH-Blog

    Php Upgrades

    TCH Family, We would like to announce, starting Friday, February 10th, 2017. web hosting accounts will begin upgrades to a new version of PHP. In order for smooth transitions and customer satisfaction, please be aware of the upcoming changes. This change will most likely affect your web site. Due to the widespread effect this may have on our client base, and in an effort to offer the fastest support possible, we have chosen to stagger these updates to our server farm throughout the month of February. Updates about your server will be posted in its appropriate forum thread. This can be found by navigating to the forums, and locating the thread labeled your server name. We will be offering the following versions: Apache 2.4, PHP 5.4, PHP 5.5, PHP 5.6, and PHP 7.0 After being upgraded, users will be able to access the MultiPHP editor located in their cPanel and select from the above options listed. Furthermore, we will be implementing a more advanced, and efficient MultiPHP Manager.. We hope for a fast, and productive month of these changes. If you have any questions, or concerns. Feel free to Inquire to us about them. As we want to make this a quick and painless process! The developers of PHP announced in March of 2013 that PHP 5.3 would enter its End of Life Cycle. If this may come as a surprise to you, please reference our blog and social media postings dating as far back as of May 2014. If your website runs an outdated version of any software, such as PHP 5.3, this can potentially put your web hosting account at risk. Taking this into account, we are officially ending support for PHP 5.3. If you have questions or comments, this can be discussed on our forums. Which you can find by going to the following link Thank you. View the full article
  5. As of January 1, 2017, we are officially removing all support for PHP 5.3 from our shared hosting. Although 5.3 is still available on some servers, we have been recommending clients to update their scripts to more recent versions of PHP. We expect PHP 5.3 to be completely removed from all shared hosting servers when we complete the current server upgrades, which will be no later than January 31, 2017. As always, we thank you for choosing TotalChoice and please contact support if you have any questions or concerns. View the full article
  6. Dear TCH Family, If you have a shared hosting account with us please be aware of the following announcement. This offer only applies to TCH clients and is not available as a stand alone product. TotalChoice now offers enterprise class Spam & Virus Protection for your email accounts. Our Spam & Virus Protection is built on TotalChoice’s Infrastructure and has the reliability and up time that you’ve come to know from TotalChoice. For the low price of $1.95 per month you can protect a single domain and all its email accounts from spyware, junk mail, spam mail, phishing attacks, viruses and much more. This service covers one domain and unlimited email accounts and of course unlimited email. If you would like to add this feature to your hosting account simply login to our client central area located at https://billing.totalchoicehosting.com/ and look for the add new services button on the left page and from there click add on services. Who would have believed it could be this inexpensive and easy to clean your inbox and keep those nasty viruses out of way. Thank you for your business and happy hosting. View the full article
  7. The Joomla security team has fixed a highly critical zero-day bug, which allows an attacker to take full control of an affected site’s administration area. The vulnerability affects Joomla versions 1.5 to 3.4.5, it involves an object injection vulnerability via the HTTP user agent that leads to a full remote command execution. You can determine your Joomla version by logging into your administrator area, the version will be displayed either in the top right hand corner or at the bottom of your administrator panel. This is a serious vulnerability that can be easily exploited and is already in the wild. If you are using Joomla, it is essential that you upgrade to the latest version For EOL versions a patch has been provided which can be found at the link below, however we strongly recommend clients upgrade to the latest version as soon as possible. Joomla EOL patches for CVE-2015-8562 View the full article Discuss in Forums
  8. Many of you recently awoke to the sudden issue of not being able to send mail. The issue you were experiencing with your email was due to the “POP before SMTP” feature being automatically disabled by a cPanel update. This feature allows you to continue to send mail for a time period after successfully receiving/checking your email. POP before SMTP is antiquated alternative method of authentication that was never officially supported nor very secure. If you are still using this method, we recommend you enable SMTP Authentication in your mail client. We have now reverted this change and enabled the POP before SMTP feature to allow users time to make changes to thier mail client. We do currently have a time frame for how long we will continue to keep this feature active, but we will announce before it is removed. View the full article
  9. Web Site running slow? Maybe your unlimited hosting is not really unlimited! Choosing the right hosting company to host your business or personal web site can be a daunting task. So many Hosting companies in the market place are misrepresenting their services by offering unlimited hosting. Truth of the matter is Unlimited Hosting does not exist. It is a sales gimmick to lure customers in by offering them everything for little or nothing. In reality, everything has a limit. These unscrupulous hosts bet on the fact that the vast majority of the clients that they trick into signing up with them will in fact never use very many resources. The clients that use a lot of resources are kicked to the curb and terminated without notice. This is done by citing the Terms of Service (TOS) which spells out in very fine terms what can be used. This is a highlight from a TOS from such a company: 10.2. Enforced resource limits for shared and reseller packages: 10% CPU Usage 5% Memory Usage (or 512 MB) 50 Running Processes 15 Minute Max Execution Time 100,000 Total Inodes 500 outgoing email messages per 60 minute period (all excess messages will be discarded and not delivered) This is horrible considering the fact that when these poor clients signed up for service they were told everything was unlimited. At TotalChoice we do not place limits on our clients, because we do NOT oversell our servers. Unlimited hosts can stay in business because they depend on people not using the resources that they purchase. At TCH we want our clients to use the resources they bought and we leave it on the table for them to use at any time they need. This is why our hosting packages are very defined and the client knows what they are buying, it is their money after all. Choose wisely my friends. Happy Hosting Bill Kish View the full article
  10. When it comes to choosing hosting for your business, it is important to choose wisely. Dedicated web hosting is simply the best type of hosting you can get for your website, if you are serious about your site. It will give you the entire server as your own resources, the ability to customize nearly everything, and you will be able to handle more traffic than any type of shared and VPS hosting. Advantages: * Dedicated web hosting can handle a higher volume of page requests than shared hosting or VPS hosting. This is because all the resources are yours and your hosting will be much faster. You will have faster site load times and visitors will be able to see your website or blog without any issues. * Another big advantage of using a dedicated server is the ability to customize the security. Security is a very important part of your hosting. You will have to make the decision if you can risk being hacked by sharing a server with hundreds of other hosting accounts. Even with VPS hosting you are still sharing a server. VPS hosting will give you some custom security features, but it is not like dedicated hosting. * When a server is shared between several clients, the host cannot allow any of them to access to certain features. However, when the server is used solely by your website you will be granted much greater access allowing you more control over the server. This affords businesses much more flexibility. A dedicated server means you will have less to worry about and you will be able to make more money from your website. Dedicated server hosting may seem like a more expensive choice, but if you are looking for reliable hosting that offers all of the benefits, it is something that is well worth the investment. View the full article
  11. Is a Dedicated Server the right choice for you? Considering a dedicated server? A dedicated server is just that, it’s fully dedicated to you and you alone. All resources including CPU’s, memory and hard drives are dedicated to the specific client and the client has complete control over the server. Many clients have outgrown shared hosting accounts and need to move onto dedicated server plans. A dedicated client can customize the software or choose an operating system, after all it is a dedicated server. For the client that is not tech savvy, there is also TotalChoice’s world famous Fully Managed Servers. TCH handles every aspect of your server. We start with the move of your domains and data and then into monitoring and maintaining your TCH server. We have both managed and unmanaged dedicated servers available. Another reason to consider a dedicated server is scalability. As your business grows you can add servers without the headache of worrying about space at your facility or the hiring of additional support. All these perks make a dedicated server the ideal choice! Contact us today and we will be more than happy to discuss your hosting needs and custom build a dedicated server to fit your needs. View the full article
  12. TCH-Blog

    Php Updates

    TotalChoice Hosting currently supports three separate PHP versions across all of its shared/reseller servers. The majority of these servers are running PHP 5.2, 5.3, and 5.4 with 5.3 being the default, with a small percentage running on PHP 5.3, 5.4, and 5.5. Now that PHP 5.4 is just as widely supported as PHP 5.3 and with PHP 5.5 not far behind it, we are going to start rolling out some changes. These changes are required to improve the security and maintain the high performance our of servers and customer websites. What does this mean for you as a web hosting customer at TotalChoice Hosting? We will be removing support for PHP 5.2 as of September 15, 2014, for security reasons. The end of life for PHP 5.2 occurred nearly 4 years ago and we encourage customers using it to update their scripts to meet at least PHP 5.3 standards. We intend to fully support and offer PHP 5.3 to customers through January 2015 at a minimum, at which point we will review it again, as it will only receive security updates through July 2014. That means customers will have at least 3 PHP versions at their disposal for the next 6 months, PHP 5.3.x, PHP 5.4.x and PHP 5.5.x. We will be rolling out PHP 5.4 as the default PHP handler from July 15 – Sept 15, as it is quickly becoming the new standard expected by web applications and customers alike. When the default PHP handler is changed from 5.3 to 5.4, all customers that don’t currently have a special htaccess entry, will be on PHP 5.4. We understand that this can cause issues for some customers, so we will be rolling out a new feature to your cPanel account to assist you. If you decide you don’t want PHP 5.4, you can easily change to the other PHP versions with our new PHP Select option. As support for FrontPage was dropped by Microsoft in 2006 and is no longer supported by cPanel, we will finally be discontinuing FrontPage Support on our shared servers. We have maintained this limited service as a custom module for a while now, but it is not compatible with the newer versions of Apache (http server). We recommend customers still using FrontPage to publish content with a different method, such as FTP or WebDAV. We understand that any change can bring unintended consequences and may present an inconvenience to our family of clients, however keeping servers and software up to date with current software versions is something that must be done. As always, we thank you for choosing TotalChoice and we will be posting updates as we proceed with the roll out. View the full article
  13. This is one question I get asked quite often. As everyone knows, web hosts are a dime a dozen and it appears everyone and their brother opens up a web hosting company. In the hosting trade we refer to these fly by night companies as “Summer Hosts”. Do not be fooled by these hosts. They may have a flashy cool website but it is the service that separates us from them. Here are a few good things to look out for when choosing a web hosting company :: 1. Real time Status Pages hosted in a completely separate network and data center. The status pages at TCH are just that. I am talking status pages that show server loads and bandwidth utilization. The real time TCH Status Pages can be found here. 2. Up time reports for both network and each individual server. This is something most hosts simply will not publish. Is this because they are scared or embarrassed to present the numbers. Not at TCH. We publish up-times for each server and our network. No hiding behind false promises. The TCH Up-Time pages can be found here. 3. Public Forums. A host with nothing to hide allows users to publish unedited comments and reviews on a forum. TCH was one of the first hosting companies to offer a Forum for clients and guests to freely post and review our services. Our Forums can be found here. 4. Staff Directory. A host that outsources their support to some call center in another country will never discuss their staffing or allow clients to view photos and bios of the staff. At TCH we pride ourselves in no outsourcing. Every staff member works directly for TCH and we outsource nothing! Our staffing profile page can be found here. 5. Twenty four hour support. Yes, can you really comprehend a web hosting firm that does not staff their support team on a 24/7/365 basis. It is common place for this to happen. If you think about it, one of the most expensive parts of running a web hosting company is payroll to the staff. At TCH we are fully staffed all the time , no matter when. True 24/7/365 support is available and online. You can test this statement here. 6. Network and Longevity. Does your host own all of their own equipment? Most hosts simply rent their servers from other providers. Not at TCH. We own everything from the Fiber to the Switch and right down to the server. The best part is TCH is a debt free company and we have been in the business since 1999. We are here for the long run and you can trust TCH. These are just a few things that separate the good hosting companies from the “Summer Hosts.” Happy Hosting and good luck in your search for a new web host. View the full article
  14. TotalChoice has been in the web hosting for over 14 years now. During this time we have never offered many sales on our products. Sure we would do an occasional sale but nothing like what we are going to offer for the next 30 days on our reseller plans. Has TCH gone totally insane? Well not really. To be honest, we overbuilt our infrastructure and have quite a bit of reseller server space available. Yea, we went crazy building new servers, but hey those things can happen when dealing with new technology. These must be cheapo servers, overloaded with users and hosting unlimited domains, right? No not so fast, these are the same servers we sold yesterday. In fact, lets us talk about what these servers have under the hood, shall we? Each server has 16 cores of amazingly fast AMD Opteron 3.2ghz CPU power. We use the fastest storage devices available and place all the drives into a very fast and reliable RAID 10 Raid Container. Couple this with very fast 1800Mhz ECC RAM and these servers are poised to provide our clients with the fastest, most responsive web sites on the planet. Take no prisoners here guys, these servers are the real deal. No desktop hardware that wants to grow up and be a server one day. No overselling allowed! 4,000 domains on a server? Not at TCH. We limit our reseller servers to 15 clients each. Period. This allows every reseller server plenty of overhead and space to grow. I dare you to ask any host to reveal how many accounts they place on reseller servers, I know what the answer would be. Web Hosting has become a industry of deceit and scam. Well not here at TCH. We oversell nothing and do not offer unlimited anything. Unless you count the support tickets, why yes those are offered unlimited style. Your reseller account will allow you to host as many domains as will fit within your space and bandwidth. You will have full access to a reseller version of WHM (web hosting manager). To even bolster on that, every domain that you add to your reseller account will be assigned its very own cPanel login. The TCH reseller accounts are a full blown gateway to becoming a Web Hosting Provider. In fact we even give your reseller account its own space. This is unheard in this business. TCH is proud of our history, our service levels and our hosting products. Why take a chance with these other companies that hide behind their Terms of Service when you can host with an Industry Leader. Yes. you can trust TCH today and in the future. To obtain your 50% discount on the Reseller Plans use the following coupon code at check out :: crazyeddie Please note, these coupons are for new clients only and only one coupon per new client may be used. Discount is valid as long as you keep that package and can not be applied to downgrades or upgrades. Offer expires 04/22/2014 Here is a link to our Reseller Ordering Pages. View the full article
  15. You are sipping your morning coffee and enjoying your wonderful Tim Horton’s Donuts, life is wonderful. Your email client opens and you start progressing thru your emails and then you read it. “TotalChoice Hosting Abuse Department :: Suspension Notice for mydomain.com” Your life comes to a screeching halt. That donut no longer tastes so good and you fall into a fast state of shock. However, you calm down and read the email and follow the directions from the support team. Within a few moments your site is back on line and things in your stomach start to feel a little better. The above scenario is one that all web hosting clients could face one day. Let us take a few moments to go over some of the reasons why your account could be suspended by our admin team. Exceeding your storage and bandwidth limits. Frequently using up lots of server resources (CPU , Disk I/O and memory). Spam email messages being sent from your account. Hosting or linking to material that violates your Host’s Terms of Services. Attempting to gain unauthorized access to another customer’s account or files. Using your account to send out denial of service attacks. Hacking activities or hosting of material related to hacking. Unpaid invoices for web hosting. One of the most important things you can do as a web hosting customer is to keep your account up to date with the most recent releases of the software you have installed.Also, be sure to maintain your account with strong cPanel and Email Passwords. The vast majority of suspended accounts happen due to compromised 3rd party scripts, plugins and or weak passwords. A good majority of suspensions can be easily avoided if only the client would have taken the time to follow the above. There are many reasons why a host will suspend your account. One of the best things to do is make sure you keep a good email address on file with your host. Almost every host will send an email to the account holder informing of the suspension. It is always a good idea to make sure you use an off domain email address, this way your host can contact you even if your site is suspended. Many clients point their contact email to their cell phone so that they receive instant alerts from their host. This is a great idea! If your account is ever suspended, simply follow the instructions in the email you received from the support team and we will work with you to get your site back online as quickly as possible. While being suspended is dreadful it is not the end of the world. We put together this short video that explains the suspension in a video format, I hope you enjoy. View the full article
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