caffeine Posted April 13, 2004 Posted April 13, 2004 Hello all, First of all let me say I'm a very happy TCH customer - so happy that the hosting account for my organisation ran out, I immediately plumbed for a move to TCH. I performed a Cpanel backup and uploaded the backup file with my new TCH account so all the data was transferred with no difficulty at all. However I need to save a few email accounts and their contents - is it possible in any way at all to do this? Most of the people who own these email accounts are away/not contactable so they can't backup their own messages so if I can do it for everyone on the domain it'd be good. My old host wants to cut off my account soon, so I guess I need to do this as soon as possible. Anybody have any idea? Thanks. Quote
boxturt Posted April 13, 2004 Posted April 13, 2004 If you did a full backup at your old host I would think the mail is included. It is in mine here. Quote
caffeine Posted April 13, 2004 Author Posted April 13, 2004 yup i did i have it in a /mail folder but no idea what to do about it.. Quote
TCH-Don Posted April 13, 2004 Posted April 13, 2004 I would open a help ticket to ask the techs to move your site over. As you have cpanel on both, it is easier for them. When they moved mine it was very quick. Its worth a try. I tried the full backup, but could not get it to restore. Later with another account, I tried the Home Directory backup and then in cpanel restore a Home Directory backup and it seems to work fine. But if you are on a dial-up the techs can do it much faster. Quote
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