Ender Posted April 2, 2004 Posted April 2, 2004 Hi family, Due to a hard disk crash I lost my CPanel password. The file containing that password I forgot to add to my list of files to backup regularly (yeah I know ). So, I used the reset password function (when the cpanel login fails). Unfortunately I did not receive an email with the new password, in fact no email whatsoever. I have no idea why that is, since I have successfully recovered my email addresses after the crash. Could one of the guru's please help me? My account's domain name is: vogelaar.cc Thanx in advance, Ender. Quote
TCH-Don Posted April 2, 2004 Posted April 2, 2004 You will need to submit a help desk ticket, link at top of this page. The tech staff will get you set up. And Welcome to the family Ender! if you need anything else, just ask your family! Quote
Ender Posted April 2, 2004 Author Posted April 2, 2004 Hi Don, and thanx for the warm welcome I've tried the help desk before posting this question to the forum, but that requires a Cpanel password....which I lost. Ender. Quote
TCH-Don Posted April 2, 2004 Posted April 2, 2004 Just enter lost as the pass word, and include all other info so they can reset it. Quote
TCH-Bruce Posted April 2, 2004 Posted April 2, 2004 Welcome to the family, Ender! Any more questions, don't be afraid to ask. We don't bite, much! Quote
Ender Posted April 2, 2004 Author Posted April 2, 2004 ok, done it. Thanx for the pointer. Ender. Quote
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