kestaal.com Posted March 23, 2004 Posted March 23, 2004 I got this email error: Is this on my end? Or theirs? How can I fix it? Thanks! This message was created automatically by mail delivery software. A message that you sent could not be delivered to one or more of its recipients. This is a permanent error. The following address(es) failed: palaaemon@citlink.net SMTP error from remote mailer after MAIL FROM:<drew@kestaal.com> SIZE=12375: host mx.frontiernet.net [66.133.128.227]: 553 sorry, your mailserver (69.50.193.13) is rejected. Reverse DNS queries for your mail server IP fail. See http://postmaster.frontiernet.net. ------ This is a copy of the message, including all the headers. ------ Return-path: <drew@kestaal.com> Received: from host-66-205-127-7.classicnet.net ([66.205.127.7] helo=bigbuddha) by server35.totalchoicehosting.com with esmtp (Exim 4.24) id 1B5lP3-0000NL-CF for palaaemon@citlink.net; Tue, 23 Mar 2004 05:53:09 -0700 Quote
TCH-Bruce Posted March 23, 2004 Posted March 23, 2004 What this message is telling you is your receipient's host is trying to resolve your IP address and it is not the same as the server you are sending from (TCH). It thinks you are relaying your message through the TCH servers. To get around the problem send to the addressee using your ISP account. I've not seen this happen to any of my email (yet) and hopefully it won't. Quote
kestaal.com Posted March 23, 2004 Author Posted March 23, 2004 Umm. I do not have an ISP account. Anyway to fix it? Or just kinda screwed? Looking at their page it says this: Mail servers without reverse-dns (i.e. the sending IP address does not resolve to a host name) will be blocked. Error Message: 553 sorry, your mailserver (XXX.XXX.XXX.XXX) is rejected. Reverse DNS queries for your mail server IP fail. Solution: Contact your ISP, mail, or DNS administrator D Quote
TCH-Bruce Posted March 23, 2004 Posted March 23, 2004 You don't have an ISP account? How do you connect to the internet? Another possible way to get around it would be to use webmail and not an email client (I think). Quote
kestaal.com Posted March 23, 2004 Author Posted March 23, 2004 Well yes I have an ISP (Cable Modem). But I do not have an email account with them. That is why I have my own domain! I'll try the web mail. But I take it TCH cannot fix the MX record for reverse look up? Drew Quote
MikeJ Posted March 23, 2004 Posted March 23, 2004 (edited) The IP of the your mailserver does resolve: % host 69.50.193.13 13.193.50.69.in-addr.arpa domain name pointer server35.totalchoicehosting.com. I'm not sure if frontier just could not resolve it for some reason at the time your email went through. I would try again and see if it happens again, it may have just been a fluke incident. And btw, Bruce was recommending you try using your ISP's SMTP servers for sending mail if using TCH's doesn't work. You generally don't need an email account with them to do that. Edited March 23, 2004 by TCH-MikeJ Quote
kestaal.com Posted March 23, 2004 Author Posted March 23, 2004 Ah, got ya. Oie! Then I would have to call their Tech Support! ICK! I'll try it again! Thanks guys! Rock Sign Drew Quote
TCH-Bruce Posted March 23, 2004 Posted March 23, 2004 And btw, Bruce was recommending you try using your ISP's SMTP servers for sending mail if using TCH's doesn't work. You generally don't need an email account with them to do that. Thanks Mike for clearing that up. Quote
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