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Posted

My current domain name is being hosted by a DNS server somewhere else. Please provide steps on transfer and information on your DNS servers.

 

Thanks

 

Xanana

Posted

In order to answer your question specifically, we would need the name of your registrar. However, in more basic terms, this is what has to happen:

 

Contact your registrar (the company with whom you have bought your domain name).

Most offer an online domain management console of some sort that you can log into using a username/password provided by the registrar.

Normally, there is an option made available to Update DNS or Change Name Servers or somesuch.

Enter the name servers listed in your welcome email from TCH as your Primary and Secondary name servers.

Save or Submit those changes.

Wait 24-72 hours (normally 24-48) for the changes to propagate throughout the web.

Viola.

 

Now, just so that the terminology is clear, this is not technically a *transfer* of your domain name. This is just an update of the Name Servers so that your domain name will point to TCH as your host. A real *transfer* is when you request that another registrar take over the domain from your current registrar. Thereby allowing you to manage your domain's features through the new registrar's console and leaving the old registrar behind. Real transfers of domain name normally take anywhere from 5-10 days to complete.

 

If you wish to *transfer* your domain name, I would personally suggest getting the NS update done first, then initiate the transfer. What that does is ensure that your domain name is pointed to our servers first (a fairly quick process) and after 24-48 hours you're online. Your site and its visitors would never know that the *transfer* is happening once you intitiate that.

 

A domain transfer is NOT necessary for changing hosts, only a name server change.

 

I hope this helps. If you'd like to provide more information about your domain name and current registrar, I'll happily look into the specific steps for you.

 

Lianna

Posted

Note that I bought my hosting account before you changed your name to totalchoicehosting. The nameservers you gave me are subdomains of *****host.com. Do I use those or replace them with totalchoicehosting.com ?

 

Thanks again

 

Xanana

Posted

Ok, I think I understand. Please use the DNS servers that were sent to you in your welcome email. Any of our servers that were setup with the NS of *****host.com or ***** are still using those same name servers. We implemented the totalchoicehosting.com name servers to any that went online after the name change, but left the prior ones set as they were.

 

Lianna

  • 3 weeks later...
Posted

hi, I'm new here and I am going to be pointing my domain from another host to here.

 

if I understand correctly, all I have to do is update my nameserver data on my domain registrar and this will point the domain to here?

 

Does my existing host need to take my name off any of their lists before my domain points to here? or must something be done on my existing host's end to accomplish my transfer?

 

I will be doing these as soon as my account is setup/activated.

 

 

thanks

Posted

"if I understand correctly, all I have to do is update my nameserver data on my domain registrar and this will point the domain to here? " Yep, that's it.

 

"Does my existing host need to take my name off any of their lists before my domain points to here? " Nope, just change the NS to us and you're set. "or must something be done on my existing host's end to accomplish my transfer?" No, your existing host does not need to do anything.

 

The name server change should be made with your registrar though. You refer several times to the changes being made with your current host. Did you receive your domain name through your host or is there a separate login panel where you can control the domain through the registrar? Or do we just have a vocabulary issue? :D

 

What's your domain name?

 

Lianna

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