kilobravo Posted December 16, 2003 Posted December 16, 2003 TCH: I'm a newbie to your hosting service but have used others so I'm at least reasonably familiar with procedures, etc. Anyway, my problem is an inability to login to a webmail subaccount. I can login to the master admin account but not any others I create. (I prefer Squirrel BTW) I've searched the forums for any answers to no avail so that's why I'm here posting. The site is kilobravo.com and the subaccount I created was for username "kb" of all things. I have created and deleted that same account multiple times and I know I have the pw correct but I keep getting access denied when attempting to login. The cPanel screen shows the login as username+domainname and I've tried it with the plus symbol the @ symbol and all the combinations I can think of. Nothing works so any assistance you can provide would be greatly appreciated. TIA... KB Quote
TCH-Don Posted December 16, 2003 Posted December 16, 2003 Hi KB, Welcome to the family Not sure what you mean by a sub account, but for the default account as you know login as user and password but for all others log in as name@domain.com and password if you mean subdomain e-mail then user@subdomain.domain.com and password Quote
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.