sharedjourneys Posted September 14, 2016 Posted September 14, 2016 I want to write and receive emails through my gmail account. In Gmail settings I entered: username: xxx@michelegrace.com password: One I set up in cpanel Used the mapping instructions for secure SSL/TLS Settings yet gmail returns the following error. Authentication failed. Please check your username/password. [server response: DNS Error: 22365944 DNS type 'aaaa' lookup of smtp.michelegrace.com responded with code NXDOMAIN 22365944 DNS type 'a' lookup of smtp.michelegrace.com responded with code NXDOMAIN code(0) ] Help please, what do I need to do. Quote
TCH-Thomas Posted September 15, 2016 Posted September 15, 2016 It has been a long time since I set up gmail to work with a domain (so I can be completely wrong), but I think the help desk needs to do some magic (eg change a setting) to make this work, so please submit a ticket and the techs will look into it. Quote
sharedjourneys Posted September 15, 2016 Author Posted September 15, 2016 Thank you. I'll do that. Quote
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