My Experience

[ztrauq]

I have to say that, overall, I'm very pleased with TCH. My account was up and running within an hour or two of submitting payment, I've only noticed one short period of server downtime the entire time I've had my site here, the CPanel is a breeze to use while at the same time allowing you to do powerful tasks, and I haven't seen a better value for what you get anywhere else. The support has also been good - all of my inquiries were responded to quickly and were able to answer my questions.

 

I do have some criticisms, but the last time I tried to "tell it like it is" with them included, my review suddenly disappeared without explanation . I'd certainly like to know why that was, but that aside, like I said in my original review, TCH has done a fine job - and while no hosting provider is absolutely perfect, TCH is the best I've seen by far.

[TCH-Andy]

ztraug,

 

Thanks for the comments

 

With regard to the lost post - we don't delete them. There has been a little reorganisation of the forum recently and things have moved around. Can you let us know the date of the post (and possibly title, if you can remember) & we'll see if we can find it for you.

[ztrauq]

It's not a big deal. It was basically similar to this post, with a few criticisms - one that I actually discovered to be incorrect. I had been complaining about slow connect times to the FTP accounts on my site, but I later found out that there was an issue with FTP on my connection that did this to all FTP sites.

 

The other concern is using FTP for file transfers in general, which sends passwords in the clear. Apparently from what I've read, most web hosts also run into the problem of insecurities in FTP, simply because there's no popular secure file transfer program available. I won't go into greater discussion of that here, since it's already posted in the security forum. If TCH had a way to upload a bunch of files quickly and securely off the bat, this would be just about a perfect web host. Thumbs Up