Spinland Posted February 25, 2010 Posted February 25, 2010 I'm not sure what I'm omitting, but I must be doing something wrong, for all I've searched the forums and thought I had a handle on this. I've gone into cpanel and added % for remote IP allowed (insecure I know but needed to make sure that wasn't the problem). The database exists, and I have the correct database name, user name and password. I'm prefixing the db and user name with <my cpanel login>_. My attempts to connect remotely with a database viewer application time out unsuccessfully. I then tried to test the connection by telnetting to <my_domain_name> 3306, and I get the error: "Could not open connection to the host, on port 3306: Connect failed" Is there some lengthy delay once you authorize a remote IP before it's allowed in, or am I missing something fundamental here? Thanks in advance! Quote
TCH-Bruce Posted February 25, 2010 Posted February 25, 2010 This should work. Create a config file with the following information. Server host: your domain name Port: 3306 Username: the username for your database, usually cpanelusername_user Password: the password for the database Quote
Spinland Posted February 25, 2010 Author Posted February 25, 2010 (edited) I confess I don't understand: config file for what application? I'm configuring my database access application with that exact information now. It's the same tool I routinely use to connect to Oracle, Sybase and MySQL databases for the military, and I've never had this issue before, hence my thought I must be missing something unique to this database. Also, shouldn't I be able to hit the IP address and port of my server via telnet once the remote access is enabled? Edited February 25, 2010 by Spinland Quote
TCH-Bruce Posted February 26, 2010 Posted February 26, 2010 You may want to open a ticket with the help desk. Quote
Spinland Posted February 26, 2010 Author Posted February 26, 2010 Roger that, thanks for trying! Quote
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