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Posted

I set up a friend with a TCH account a bit over 72 hours ago and though it seems that everything else is working properly, they do not receive email sent from my email (on a separate TCH hosted domain) and I do not receive theirs - all other email gets through. Instead we get the "Warning: message XXXXXX-XXXXXX-xx delayed 24 hours" email, with the X's consisting of a message ID.

 

Russ

Posted

NOTE: Not sure if this helps but shen I do an email address trace via each of our cPanels, it does so in one step with the first three parts of the IP the same and only the last number different - which I assume to represent different severs on the same host, right?

Posted

Welcome to the forum, rusto. :)

 

I would open a ticket with the helpdesk and ask them to look into this, since 72 hours propagation is over. Link on top of page and in my signature.

Posted

Welcome to the forums rusto :)

 

Thanks for the greeting! I'm actually an "old" customer but haven't posted since you migrated to this forum software until today. ;)

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