Tom™ Posted July 22, 2009 Share Posted July 22, 2009 Hello, there seems to be a bandwidth limit in place when downloading files from the server. I can't get faster than 5Mbit download per http/ftp connection, and if I open many downloads there seems to be a 10Mbit cap based on my IP, or perhaps account. Now what I'm asking is can this limit be raised as downloading 500Mb site backups at 5Mbit really takes far too long especially when I have a 50Mbit internet connection. Can this limit be raised at all? I understand that this limit is probably in place so that one website can't cause a slow down in performance for others on the server, but a 5Mbit cap per http connection seems a bit low by todays standards. Quote Link to comment Share on other sites More sharing options...
TCH-Bruce Posted July 22, 2009 Share Posted July 22, 2009 Not saying there isn't a limit on downloading but I have never run across it. Please open a ticket with the help desk to discuss this further. Quote Link to comment Share on other sites More sharing options...
Tom™ Posted July 22, 2009 Author Share Posted July 22, 2009 (edited) Bruce, try downloading something from your webspace to your home/work pc and see what download speed you get... If you are currently at the datacentre where my server is located, you may receive different results due to local peering. It may be that peering to Europe has these limits in place where as Local US peering doesn't have such a limit. Edited July 22, 2009 by Tom™ Quote Link to comment Share on other sites More sharing options...
Tom™ Posted July 22, 2009 Author Share Posted July 22, 2009 Not saying there isn't a limit on downloading but I have never run across it. Please open a ticket with the help desk to discuss this further. As long as the technical support is better than the live help, the way the English was written made it look like the support person was located in India! Quote Link to comment Share on other sites More sharing options...
Tom™ Posted July 22, 2009 Author Share Posted July 22, 2009 Had a reply and as I suspected their is a limit in place. Quote Link to comment Share on other sites More sharing options...
TCH-Bruce Posted July 22, 2009 Share Posted July 22, 2009 Wasn't sure if they had limits in place or not. I've never noticed as my sites are quite small by comparison and I usually walk away once I start the download. Quote Link to comment Share on other sites More sharing options...
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.