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Posted

I have a client that is saying that he is receiving e-mails in batches, he has a forwarder account. They all have different times on them. He is also having issues sending e-mails, saying people are not receiving them.

 

I asked him to check his refresh rate of his mail package but that is not it.

 

Could this be an issue with TC? Also, is there a way I can check an e-mail status.

 

DPK

Posted

I use forwards all the time and I have not had any issues. I poll my email box every 15 minutes. There is nothing so important that I need to poll it more frequently.

 

If you are having issues please open a ticket with the help desk and have one of the techs investigate. Link can be found at top of this page or in my signature.

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