Problems With Agora Cart

[Bobby]

Hi Guys,

 

I've been happily running agora cart on my site hosted with TCH for around 2 years without many problems until today. Today I had to delete a product from withing the management interface of agora (which happened without showing me any errors) but since then when I attempt to place an order I'm receiving the error "I could not open the lockfile - check your permission settings (./log_files/error.log.lockfile)".

 

I've checked permissions on the file in question and many more for that matter and as far as I can tell they're all ok. Just wondering if anyone else has had a similar problem and if there are any suggestions to fix it.

 

One suggestion I have found for this problem involves installing wrappers (as per http://www.agoracart.com/agorawiki/index.p...apper_Overview). Don't know why I would need to now unless something has changed on the server that I don't know about (anyone?).

 

The store is located at http://www.acekartsracing.com.au/agora/store/agora.cgi

The error occurs when trying to add any product to the cart.

 

Any help would be greatly appreciated.

 

Thanks

Bobby

[Bobby]

It was quite late prior to the weekend when this was resolved so I did not update it once I was back up and running.

 

For anyone following this problem was a permissions issue on the server. I had to open a support ticket and ask the helpdesk to reset the ownership of my agora cart folders to user "nobody".

 

All is well now.

[TCH-Bruce]

Glad it's sorted out.

[Bunni]

Thanks for the update, Bobby. Glad it's sorted out for you.