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Posted

I was sending my email to accounts at domain adina.com.cn and I got the following message :

 

 

>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>

This message was created automatically by mail delivery software.

 

A message that you sent could not be delivered to one or more of its

recipients. This is a permanent error. The following address(es) failed:

 

?????@adina.com.cn (account name hidden here).

The mail server could not deliver mail to xy.ge@adina.com.cn. The account or domain may not exist, they may be blacklisted, or missing the proper dns entries.

>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>

 

I have tried hotmail and gmail and they all work fine. Tech support told me the problem should be on another side. Another side told me they have explicitly allowed email from my account so the problem should be on my site.

 

So, what should I do now ? What does that "they may be blacklisted," mean ? Am I blacklisted ? Or we are blacklisting them ?

 

Thanks for the help.

 

Regards

S-Y. Chen

Posted

That is the problem.............Help Desk asked me to worked with the other side.

 

So what am I supposed to do now ?

 

 

 

Sorry but you will have to work this out with the help desk. They are the only ones that will be able to help. Link at top of page or in my signature.
Posted

I only need someone to tell me what do those error messages mean, then maybe I can talk with the receiver too. But now I am only getting the response that the problem is not on TCH.

 

 

 

 

That is the problem.............Help Desk asked me to worked with the other side.

 

So what am I supposed to do now ?

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