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Posted (edited)

I've tried it multiple times now, and it doesn't appear to do anything at all. I have 2 sites on TCH, one primary (FunOfficePools.com) and the other a beta site where I can develop new features. My DB in the primary site is getting larger and I wanted to duplicate the data and structure on my beta site.

 

The backup worked flawlessly, but the RESTORE doesn't. It uploads the file correctly, then sits in "Restoring Database" forever. NOTE: A quick view of the file shows no server specific details--the file simply DROPS the existing database, Creates a new one, and Inserts records.

 

The only solution I've thought of was to take the backup file and break it up into smaller files and trying to IMPORT each one.

 

Is Restore supposed to work? or do I need to do the manual file splitting thing?

 

Thanks,

 

Kevin

Edited by kcmchugh
Posted

Welcome to the forums Kevin :)

 

Yes, the restore is supposed to work but sometimes it doesn't. It's a simple matter to resolve and much easier if you just have the help desk restore the backup for you. Please open a ticket with the help desk, tell them where the backup is and which database you would like it loaded into.

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