clbama Posted March 22, 2007 Posted March 22, 2007 2 days ago I had a computer crash so I upgraded to a newer computer. I had my username and password saved on my old pc and my browser was set to save my log in details for my cpanel log in. Because I can not log in I thought I would contact support but the form requires your cpanel username and password. I can remember the first 3 letters of my username, but that's it and I would need my username to have the password reset and sent to my email. Any help would be greatly appreciated and I hope I posted this in the correct area of the forum. Quote
heyguy Posted March 22, 2007 Posted March 22, 2007 You don't need your user/pass to submit a ticket. Just put unknown. They'll ask for the name, zip code, and last three digits of the credit card used to pay for the account and then reset your password. Quote
clbama Posted March 22, 2007 Author Posted March 22, 2007 Thank you very much for your help , I'll go try that. Quote
TCH-Thomas Posted March 22, 2007 Posted March 22, 2007 Welcome to the forum, clbama. Let us know if you need any other help. Quote
TCH-Don Posted March 22, 2007 Posted March 22, 2007 Welcome to the forum and the family, clbama Quote
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