com693 Posted October 30, 2006 Posted October 30, 2006 I use Outlook for my email. Typically when I need to send a message to all the members of our organization, I log into Horde, put everyone's address in the BCC, and send my message with no problems. A few months ago, I added all the contacts to my Outlook contacts and tried to do a mass-message from Outlook and save myself from having to log into our webmail. However ... this did not work ... most of the emails bounced because of the large volume of mail that was going through. When I submitted a help desk ticket, they said that when you're sending through webmail, you are directly interfacing with the server ... whereas, when you send a bulk message like that from Outlook, the info has to go from Outlook to the server and then out to the recipients. Long story short, the server didn't like me sending out a message to a ton of people via Outlook. I am using the Mail Merge features of Outlook and Word to send out customized emails to probably 100+ different email address. How many messages can I send at one time without the server rejecting any (or flagging me as a spammer)? Additionally, how far apart do I need to space (time wise) waves of outgoing messages? Quote
TCH-Bruce Posted October 30, 2006 Posted October 30, 2006 Please open a ticket with the help desk. They can give you the limits on the amount of email you can send at one time. We don't discuss he limits on the open forum. Quote
com693 Posted October 30, 2006 Author Posted October 30, 2006 Thanks, Bruce. Do you want me to post what I hear back from the help desk? Or would that be posting stuff on the open forum that shouldn't be here ... Quote
TCH-Bruce Posted October 30, 2006 Posted October 30, 2006 No DO NOT post the limits in the forums. Thank you. Quote
com693 Posted October 30, 2006 Author Posted October 30, 2006 No problem ... no need for the caps. A simple no would have worked just as well. Quote
TCH-Bruce Posted October 30, 2006 Posted October 30, 2006 Sorry, just wanted others reading the thread to know that we do not want any discussion of the limits in the open forums. Quote
com693 Posted October 30, 2006 Author Posted October 30, 2006 Gotcha. For anyone wondering about emailing a large group of people at once - help desk will give you the answers. Someone got back to me very quickly, and the information was very useful. Quote
TCH-Bruce Posted October 30, 2006 Posted October 30, 2006 Glad you got your answers and a workable solution. Quote
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