ramone_kalsaw Posted October 25, 2006 Posted October 25, 2006 Hello, I had to have my account moved to a new server today and it turns out that somehow my existing password got invalidated in the process, and now I can't get into any of my TCH services. I gave the help desk my verification info a couple of hours ago and they sent it to Billing for validation. I was wondering if Billing is going to be able to validate ASAP so I can get a new password; my business is taking a big hit because I can't get into my email to receive and fill orders. Any idea on how long I'll have to wait to get a new password? Thanks. Quote
TCH-Bruce Posted October 25, 2006 Posted October 25, 2006 The forum is not monitored by staff and the moderators are volunteers and don't have access to your server or your personal account information. Billing is the busiest department but I am sure they will get to it as quickly as possible. Quote
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