Dada Mail Not Sending To Others In My Domain

[davidloe]

I have been using dada mail for sometime on one of my websites. I have recently began another one and wanted to use dada mail there also. I have it installed and it is working but for some reason it will not send to email address from within my domain name. I get status messages from dada on my admin account but no other email address get their message. I have checked and all other email address outside my domain name get their emails. Does anyone have an idea on what I'm missing? Thanks!!

[TCH-Andy]

Hi David, welcome to the forums

 

If you try sending from a normal email account from your account on the server (to effectively replicate what dadamail is doing) do they arrive?

 

What I'm trying to do with the above question / test is to determine if there is a problem sending to those email addresses anyway or if it's something within dadamail.

[davidloe]

Thanks for the quick response!

I have a mailserver setup at my business and do not use TCH servers for normal sending or receiving mail. Which is working fine for regular mail. The funny thing is that dada will send the status test emails to admin@discoveryokc.org but will not send anything to xxx@discoveryokc.org or whatever address@discoveryokc.org. One of the TCH tech eariler thought it was because my nameservers were not pointed to TCH so he removed our DNS zone from TCH's nameservers. I don't know exactly what that means but that's what he did.

 

Hi David, welcome to the forums

 

If you try sending from a normal email account from your account on the server (to effectively replicate what dadamail is doing) do they arrive?

 

What I'm trying to do with the above question / test is to determine if there is a problem sending to those email addresses anyway or if it's something within dadamail.

[TCH-Andy]

Hi David,

 

I suggest you submit a ticket. I'm guessing that because dadamail is on the server, and the domain name is hosted on the server, it will try and deliver the emails locally. It won't even get as far as looking at your nameservers, it will recognise the domain as hosted here, and hence deliver the mail here. If you let them know this background in the ticket, they will set up your account to deliver all email to the remote location (your real email server) instead of trying to deliver locally (the default).