Bam Posted May 25, 2006 Posted May 25, 2006 my cpanel is not appearing on my browser, even after a refresh? any ideas? Quote
TCH-Tim Posted May 25, 2006 Posted May 25, 2006 Access your cPanel using: http://your-domain.com:2082 or using secure ports at https://your-domain.com:2083 Let us know if that doesn't work. Quote
TCH-Tim Posted May 25, 2006 Posted May 25, 2006 Is this for thegrinder.ws? If so, I can get to your cPanel fine. Are you getting the login screen? Or does it time out after you log in? What browser are you using? On occassion some Firefox users will have timeout issues, so try IE if you haven't already. Are you at work and maybe the ports are blocked on the corporate firewall? Are you able to get to your site otherwise? Quote
Mrs. Muddled Posted May 25, 2006 Posted May 25, 2006 Is this similar to what's happening with you? I'm just getting a blank screen and this is what I see in the address bar: Quote
TCH-Thomas Posted May 25, 2006 Posted May 25, 2006 Hi Mrs Muddled, I believe the x2 theme have been disabled. Please use Tim´s solution above. Quote
TCH-Tim Posted May 25, 2006 Posted May 25, 2006 Mrs. Muddled - did you try the paths I gave above? Looks like your linking directly to a theme you don't have access to... Quote
Bam Posted May 25, 2006 Author Posted May 25, 2006 (edited) ok tried ie and ff, no page rendered either way, and I am here at home, where I have accessed this before. 'http://www.thegrinder.ws:2082/frontend/bluelagoon/index.html' Edited May 25, 2006 by Bam Quote
TCH-Bruce Posted May 25, 2006 Posted May 25, 2006 You cannot link to the bluelagoon theme. Try this: 'http://www.thegrinder.ws:2082' by itself Quote
j2k4b Posted May 25, 2006 Posted May 25, 2006 <-OFF TOPIC-> Nice website MrsMuddled! <-END OFF TOPIC-> Quote
cajunman4life Posted May 25, 2006 Posted May 25, 2006 Bam and Mrs. Muddled, the two of you are using themes that have been disabled on TCH's servers. You may access your cpanel by removing everything after the ":2082" in the links you are using. For example, Bam would use: "http://www.thegrinder.ws:2082/" Mrs. Muddled would use: "http://www.mrsmuddled.com:2082/" Quote
Bam Posted May 25, 2006 Author Posted May 25, 2006 You cannot link to the bluelagoon theme. Try this: 'http://www.thegrinder.ws:2082' by itself I did the 2082, then login, then thats the address that it gets redirected too.(with a blank page) Quote
TCH-Tim Posted May 25, 2006 Posted May 25, 2006 Bam please open a ticket at https://tchhelp.com - please provide all the info the form asks for. Quote
Mrs. Muddled Posted May 25, 2006 Posted May 25, 2006 Bam, please try it again. It is not working for me either. I've followed all the directions above. Quote
Bam Posted May 25, 2006 Author Posted May 25, 2006 submitted, odd thing is I can access webmail, port 2086 Quote
TCH-Tim Posted May 25, 2006 Posted May 25, 2006 Both of you happen to be on the same server. Bam - we got your ticket and we're checking it out. Quote
TCH-Bruce Posted May 25, 2006 Posted May 25, 2006 It is not working for me either. I've followed all the directions above. Please open a ticket with the help desk and provide all info requested. They will get you sorted out. Quote
Mrs. Muddled Posted May 25, 2006 Posted May 25, 2006 Both of you happen to be on the same server. Bam - we got your ticket and we're checking it out. Any need for me to submit a ticket too? Quote
Mrs. Muddled Posted May 25, 2006 Posted May 25, 2006 I submitted a ticket. Tried to send the screenshot ... nada. Quote
TCH-Tim Posted May 25, 2006 Posted May 25, 2006 Alright folks, you should be all set. 99% of the time cPanel login problems are bad bookmarks or incorrect passwords, but you got us on this one. The issue has been resolved and we thank you for your patience. Quote
Mrs. Muddled Posted May 25, 2006 Posted May 25, 2006 No Tim - you're wrong. It's me. Just the simple fact that I even think about going into cpanel crashes the system. Plese try to find it in your collective hearts to forgive me ... and thanks for your attention ... it's appreciated. Quote
Mrs. Muddled Posted May 25, 2006 Posted May 25, 2006 Okay - so - I take that back. It's still busted! Quote
TCH-Tim Posted May 25, 2006 Posted May 25, 2006 Okay - so - I take that back. It's still busted! Well it was working. What'd you do? Quote
Mrs. Muddled Posted May 26, 2006 Posted May 26, 2006 Congratulations Tim - you've done it! You will all be able to rest easy now - knowing that I have backed up my blog. Heaven forbid I should lose all those baby pictures! Quote
TCH-Thomas Posted May 26, 2006 Posted May 26, 2006 Making bacups of our stuff from time to time is a good thing to do in case things happens. Glad it´s solved for you, Mrs. Muddled. Quote
Mrs. Muddled Posted May 26, 2006 Posted May 26, 2006 <-OFF TOPIC-> Nice website MrsMuddled! <-END OFF TOPIC-> Well, aren't you nice to say that! It's really just my blog. That's all I've ever been able to figure out how to do. One of these days I really am going to figure out how to make actual web pages so that one doesn't have to scroll through eleventy million pictures of my ADORABLE grandchildren. I like writing my little stories and they tend to get lost in my plethora of pictures. I bought one of those wonderful, expensive books on HTML etc., but I just feel faint when I start reading it. I need to hire someone to make me a kewl website that I can look at. Quote
TCH-Tim Posted May 26, 2006 Posted May 26, 2006 Congratulations Tim - you've done it! It was all Carl. He the man. Quote
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