Email Relaying

[fly.cub]

Hello,

I'm trying to send my Happy New Year ecards using MaxBul Mailer (http://www.maxprog.com).

In the software, I entered my TCH pop account settings.

I get the following error message :

550-d01m-195-36-150-98.d4.club-internet.fr (wannajuice.com) [195.36.150.98]550-currently not permitted to relay through this server. Perhaps you have not

550-logged into the pop/imap server in the last 30 minutes or do not have SMTP' error.

 

MaxProg tech support tells me it probably has to do with the smtp server (TCH) :

Relaying denied / Delivery not allowed error (SMTP error 550)

 

Relaying is the process of sending a message from one point to another through an intermediary (using the SMTP server you have been assigned to send e-mail messages to recipients whose addresses belong to other server). Any mail server that supports this should have some kind of filter system in place to avoid unauthorized use by spammers. Mail servers without this protection are open to hijacking.

 

In order to be granted to relay you have to be properly authenticated or at least allowed to do it. So maybe:

 

1.- you need to perform a POP authentication first. Select POP from the authentication pull-down menu.

 

2.- you are using POP authentication rather than ESMTP. Switch to ESMTP from the settings and try again. Once properly authenticated your SMTP server will likely relay all external addresses.

 

3.- your server doesn't use ESMTP but an allowed Domains/IPs list. The server will not relay any message from a domain or IP not listed in its allowed hosts/IPs list. This happens when you are not connected to the internet through the right service or in the case your server is local, you are not properly listed in the server allowed hosts list (contact the server administrator).

 

I tried solutions 1 and 2...

Any suggestions as to what to do ?

 

Thank you for your help !

 

Olivier

[TCH-Bruce]

You need to configure the program to authenticate you to send mail through your TCH account.

Select the Authentication scheme whether it is required by your server from the Authentication pull-down menu, possible choices are None, POP, ESMTP and APOP.

 

POP and APOP Authentication:

POP Server: The POP server address and port (if different from default) associated to your SMTP account.

Account ID: Your account ID. Use to be the same as ESMTP server account ID.

Password: The password to access this POP account.

 

Also depending on the number of emails you are trying to send you may have problems. Open a ticket with the help desk and they can supply you with the limits.

[fly.cub]

I retried using ESMTP, instead of POP, and setting a 5 seconds interval between each message, and it worked...

Thanks.