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Posted

Well I am not the brighest blub here and once again I am stumped :)

 

I am using Horde and my Mail box has a bunch of folders. My default addy [the one with my domain and the original userid is at the top of the list and is set for Fail.

 

I set up another account qoj@mydomain and can receive emails but if I try to send one to my verizon.net account nothing shows up. Also the reply feature does not send either.

 

Oh when I access my mail I just click on the webmail icon in cPanel.....then click Horde and click login and my Mailbox appears with the list of folders.

 

Thanks for any help

 

Donna

Posted

Have you tried sending email to anywhere else besides Verizon? Have you checked your filters on your Verizon account?

 

If that's not it I suggest opening a ticket with the help desk.

Posted
Have you tried sending email to anywhere else besides Verizon? Have you checked your filters on your Verizon account?

 

Yes yahoo and my work addy

 

If that's not it I suggest opening a ticket with the help desk.

 

 

ok will do that.....

 

Thanks!

Donna

Posted

Ok my mail is sending :D but I have to thank Abdul for jarring my memory when he asked for the PW to my qoj mail account....[i was using the cPanel pw] what I was doing was just clicking on the webmail icon in cpanel and had 2 choices so would click Hordemail and the next page had a login button and after clicking would go straight to my mailbox...what had me confused was in the folder list there is my default [domain assigned] mailbox in the top section and next was the qoj account I had set up awhile ago......I could read the mail but nothing would send....so after Abdul got me kick started I looked at the from address for the test mails I was trying to send and my default domain mail address was listed....well ;) that is set up not to send.

 

So I went back to the cpanel home page and clicked the Mail Icon and in the list is Manage mail so I click on that and gee there are both accounts so I clicked on qoj and the login/pw box comes up....I rememberd the pw and was able to get into the account and as that is set to send and receive mail my test mails worked.

 

The only comment I have at this point is the Mail program is confusing with all the logins and the 2 different access points...but this time I made a note in case I have another brain drain :eek:

 

BTW is there a "How To" listed that explains how the webmail works?

 

Thanks

 

Donna

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