Problem Accessing Control Panel

[Remangiii]

When I try to access my site's control panel, I get this error message:

 

Not Found

 

The server was not able to find the document (./frontend/bluelagoon/index.html) you requested

Please check the url and try again. You might also want to report

this error to your webhost.

 

 

Thanks for the help and have a happy holiday!

[TCH-Thomas]

Hi,

You will need to open a ticket to the help desk about this, so the tech guys can have a look. Link on top of page.

[TCH-Don]

have you tried clearing your browsers cache?

 

you should be able to get to it by domain/cpanel/

[Remangiii]

have you tried clearing your browsers cache?

 

you should be able to get to it by domain/cpanel/

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Yes, I tried both. I'll send in the support ticket, thanks!

[TCH-Raj]

Hello Remangiii,

 

The issue could be because your browser is accessing the cpanel theme "bluelagoon" and the theme might have been changed. Generally refreshing the cache of your browser and then accessing cpanel again using http://your-tch-domain/cpanel should do the trick. The support techs will be responding to you shortly if the ticket is submitted.