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Posted

Hi,

 

I'm switching my email services from Featureprice.

If a users email address is user@domain.com, then currently the login name in server settings of netscape's mail is set to user. Will all of my users have to change the login to be user@domain.com? Also, will they need to authenticate SMTP by checking the box that says Username and Password and enter user@domain.com.

 

Please help soon, dns is propagating as I type.

 

Thanks,

 

Robert

Posted

Yes, your users will need to update their email settings to show that their email account id is 'user@mysite.com' instead of just 'user'. This is not just an Outlook/Outlook E$xpress issue. The same things hoplds whether you use Netscape's Messenger, or Eudora, or any other PC email client or web mail client software.

 

As far as setting the authenticate SMTP box, I've always been successful when the option is set. I won't say that it won't work without it, but if you have issues with sending/receiving email, you will want to try enabling the option.

 

-kw

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