mr_lucas Posted February 25, 2005 Posted February 25, 2005 Hello ever body ok i am doing a test run to see if i can backup a site and restore it now i went to backup in cpanel and hit full backup for the site then i downloaded it to my system them awhile later i go back to backup in cpanel and click on browse under Restore a Home Backup and then it takes me to a page with a arrow up and says restoring backup i left this for about 5min and nothing changes so i figured it was done so i when to my domain and all i got was the directory of page what is happening what am i doing wrong here do i have to submit a ticket or somthing P.S. the site in question is not important it is small like 1 meg if even that i just want to make sure i know what i am doing before somthing happends to my real sites that are like 500MB with databases Quote
TCH-Bruce Posted February 25, 2005 Posted February 25, 2005 If you did a Full Backup you created a tar.gz file for download. You can ftp that file back to the root folder of the account and open a ticket with the help desk and ask them to restore it for you. It can not be done yourself. Be sure to let the techs know where you placed the file. If you chose to do a Home Backup, that you can restore through the cPanel interface. But it you choose to do a Home Backup be sure to grab backups for your databases, email aliases and filters as well so that they can also be restored. Hope that helps. Quote
TCH-Don Posted February 25, 2005 Posted February 25, 2005 In cpanel > backup there are two backups full and home. The full backup needs the techs to restore it. The home backup you can upload but does not contain databases and e-mail filters and alias, but you can also download them and restore later from cpanel>backup. So yes you need to open a ticket and tell them where the full backup is on your site. Quote
mr_lucas Posted February 26, 2005 Author Posted February 26, 2005 oh ok!! Thankyou Bruce and Don for the infomaintion so a full backup needs a ticket and home and the others i can do my self COOL Quote
stevevan Posted February 26, 2005 Posted February 26, 2005 As a suggestion, what I do is generate a full backup, then download a copy of the backup file onto a CD, leaving the most current one on my site. That way I have a personal copy and there is also one located on my site. Better to be safe than sorry! (Speaking from experience here!) Quote
TCH-Bruce Posted February 26, 2005 Posted February 26, 2005 Steve I used to think like that until I realized the only time that a backup would normally be used was if the HD crashed and needed replacing. That said, the backup on the server would be useless. But if you are going to make a bunch of changes and might possibly need a restore that's an excellent tip. Quote
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