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Posted

Since Wednesday (1/26), Mozilla Thunderbird has given me the following error when trying to send mail via the TCH mail server:

 

You have received an invalid certificate. Please contact the server administrator or email correspondent and give them the following information:

 

Your certificate contains the same serial number as another certificate issued by the certificate authority. Please get a new certificate containing a unique serial number.

 

I have the certificate for server86.totalchoicehosting.com in TBird's Certificate Manager, Authorities tab (set to ID web sites). Not sure what else I can check on my end.

Posted

:dance: :dance: welcome to the family :dance: :dance:

 

If you see such issues, please open a ticket at the help desk (link at the top of the page) and we will follow things up from there. The technical support team do not constantly monitor the forum pages.

 

I think I have corrected the issue - but would need to test it using your account details to be certain.

Posted
:shocking:  :shocking:  welcome to the family  :P  :dance:

 

If you see such issues, please open a ticket at the help desk (link at the top  of the page) and we will follow things up from there.  The technical support team do not constantly monitor the forum pages.

 

I think I have corrected the issue - but would need to test it using your account details to be certain.

Thanks. I've opened a ticket, as the same error is still occuring.

 

//edit: oops, thought of one more thing and fixed it. I cleared the CA trust for server86, then reaccepted it. Everything's fine now (closed the ticket).

Posted

:) Welcome to the Family :dance:

 

and your new home!

Glad you have it working :)

 

We really are like family here.

So if you need anything,

just ask your new family!

We love to help :)

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