Account Cancelation

[Ian]

Hi,

I submited two tickets on the Support Desk to cancel my account, and there is still no reply. I need my account to be canceled before December 1st when I will be billed for my next three months.

 

Perhaps by posting here, someone will be able to cancel it for me,

 

my info is as follows;

 

*****************

 

NEVER POST YOUR USERNAME AND PASSWORD IN A OPEN FORUM!!!

 

Thank you.

Edited November 30, 2004 by Head Guru

[TCH-Don]

When you opened the ticket

did you get an e-mail back with a link to check on the ticket

to see if it has been looked at.

 

If not check your spam or trash folders.

you should always get an auto reply e-mail right away

and you can use the link in it to check back to see the progress.

[TCH-Rob]

To add to what Don has said, staff does not look through these forums looking for problems to solve and we mods do not have access to account information. Remember that billing is the busiest area and they can take longer to get through to. They also have a phone number to call if needed.