Newb1e Posted November 14, 2004 Posted November 14, 2004 Hi all I'm thinking about upgrading my package with TCH to the Deluxe Plan, I'm just wondering whats the procedure for this? Do I tell the Help Desk Billing / Customer Services or Sales department? And would the difference of my upgrade fee be added on top of my bill for the year? (I have a yearly contract by the way) thank you Quote
TCH-Thomas Posted November 14, 2004 Posted November 14, 2004 Yep, a ticket to sales is what you need to do. They will also answer the other question more correctly than I can. Quote
Newb1e Posted November 14, 2004 Author Posted November 14, 2004 Will it cost me the full $80 to upgrade? Or will I only have to pay the difference to the package I just payed for? And does having a yearly contract make a difference? Quote
TCH-Thomas Posted November 14, 2004 Posted November 14, 2004 As I said, they will be able to answer this since I think it has to do with how long you have had your current account, but note I am not sure about that. Quote
Newb1e Posted November 18, 2004 Author Posted November 18, 2004 I'm just wondering something, the main reason I want an upgrade is for more bandwidth, is it possible to buy just bandwidth(or unmetered b/w) with the hosting package I have now? Quote
KungFòóFairy Posted November 18, 2004 Posted November 18, 2004 According to the web-hosting-plans page, extra (Add-In) bandwidth is $2.50/month per extra 1GB. The tch policy on account upgrading can be found here. Quote
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