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Posted

Hello - I just ordered WHL hosting support. I also have a new DSL provider. My ISP provides me with 5 static IP addresses. Some of my files and servers will have to be hosted from my office on my DSL line.

 

I am doing this remote hosting stuff for the first time, so please bear with me.

 

Prior to having a remote hosting service that was separate from my ISP, I could easily map subdomains of my domain to specific static IP addresses provided by my ISP.

 

My question is - can I still do this IP mapping when I'm hosting my domain with TCH? And additionally, can I map subdomains to specific IP's and specific ports - for example:

 

ftp.**** - 1.2.3.4:21 (ftp server)

www2.**** - 1.2.3.4:80 (same IP - web server)

 

Lastly, do I do this IP configuration myself with the control panel, or do I request these IP mappings with a tech support ticket?

 

Thanks.

Posted

>dont know exactly how far you can go with this but....

 

Rob, thanks for the welcome!

 

I think I should ask a "big picture" question here.

 

Is TCH a place for just hosting web sites, or is it a place for hosting all aspects of a domain? Until now, it didn't really occur to me that there might be a difference in such services -- but now I'm starting to realize there might be and I'm getting a little worried.

 

I will absolutely need to map subdomains to all of the static IPs provided by my ISP, and in a couple of cases, I will need to map multiple subdomains to the same IP for traffic on different ports (as with the FTP/Web server example above). If I can't do this with TCH, then maybe I've made a mistake... :ph34r:

 

My typical subdomain setup for my static IPs is something like this:

 

ftp2.domain.com - IP#1

www2.domain.com - IP#1

snapserver.domain.com - IP#1

airport.domain.com - IP#2

airexpress.domain.com - IP#3

imac.domain.com - IP#4

office.domain.com - IP#5

 

...all of that in addition to the primary server sites:

www.domain.com

ftp.domain.com

...being mapped to whatever IPs on your servers.

 

Is this going to be doable?

 

I can't open a ticket because I haven't received my account info yet so I can't use the support ticket form. It just didn't occur to me that this might be an issue until after I signed up. Help woooot

Posted

Just put n/a for the id and password, it's ok. The system won't spank ya. :ph34r:

 

I think that this can be done, just from seeing other threads I remember it coming up before; but it may be a case-by-case basis thing so best to talk to the help desk about your requirements. =)

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