DWD Posted November 2, 2004 Posted November 2, 2004 So, I've signed up for my account at TCH. This amazing support forum played no small part in my decision. I now understand the process of setting up my website here then transferring the pointer to the new location. But, what about my old email. My wife and I use a web-based system so that we can access it from anywhere. We obviously have a ton of messages and addresses stored. Will we lose access to email at my old host? Will that access be lost when I change the domain pointer? Will I have access to both new and old email systems (old until my old host plan runs out)? I imagine this is the case, but that I would have to access my old email via an IP address instead of mail.domain-name.com. I feel like I don't even know what questions to ask. What other questions should I be asking to assure a smooth transition? I don't mind losing my email, but I can't afford to lose my wife's email...she'll kill me! Quote
TCH-Bruce Posted November 2, 2004 Posted November 2, 2004 Will we lose access to email at my old host?Will that access be lost when I change the domain pointer? Will I have access to both new and old email systems (old until my old host plan runs out)? I imagine this is the case, but that I would have to access my old email via an IP address instead of mail.domain-name.com. I feel like I don't even know what questions to ask. What other questions should I be asking to assure a smooth transition? Once you change domain pointers you will have to use your old provider's IP address to access your old mail. You could install an email client and pull all the mail off the server to your machine. That way you wouldn't lose it. I don't mind losing my email, but I can't afford to lose my wife's email...she'll kill me! I heard that! Quote
DWD Posted November 2, 2004 Author Posted November 2, 2004 OK, after some research and trial and error and this tool for DNS lookup: http://www.kloth.net/services/nslookup.php, I was able to find the "number" of my website and the different "number" for my email. Right now I can access my email (soon to be my old email) by the name mail.domain-name.com and by the number http://12.34.567.89:8383 that I found through the lookup. Question: As I understand it, after I change my website pointer, the name will soon direct me to my new TCH mail while the old number will direct me to my old email? New emails will then start to come to the new site. Question: Not really a concern but what if I try and send an email from the old site after the domain pointer is changed? I will download everything off the old site into Outlook at home and start fresh with the TCH web client. Question: I've been using Gmail a lot lately and one thing I like about it is that if I have to compose a long email, it doesn't automatically log me out. With my old domain name web-based email it would log me out and when I when hit send it would redirect me to the login page and the long email would be forever lost. Does this happen with the TCH web-based email client? Thanks. [i think I'll make a signature that says this support forum is the reason I'm a TCH customer!] Quote
TCH-Bruce Posted November 2, 2004 Posted November 2, 2004 Question: Not really a concern but what if I try and send an email from the old site after the domain pointer is changed? You cand send through your old host even after the domain pointer change. Just be sure to use your domain address for the return email. I don't use web mail very often but I have never had it log me out. Of course I don't write long emails. Maybe someone else can answer that. Quote
DWD Posted November 2, 2004 Author Posted November 2, 2004 Oh great...you offer two choices for web-based email...are you guys for real? You know that just makes it harder for me. Just FYI: the links for the two webmail sites do not work on your page: http://www.totalchoicehosting.com/help/webmailpage.htm They have some percentage thing in the link. It will work if you take that off the address. The second one then redirects to a new address. Quote
DWD Posted November 2, 2004 Author Posted November 2, 2004 Also, the images for NeoMail and Horde are over the wrong links...or the wrong images are over the right links. http://www.totalchoicehosting.com/help/webmailpage.htm Quote
Virtual Imager Posted November 2, 2004 Posted November 2, 2004 Question: I've been using Gmail a lot lately and one thing I like about it is that if I have to compose a long email, it doesn't automatically log me out. With my old domain name web-based email it would log me out and when I when hit send it would redirect me to the login page and the long email would be forever lost. Does this happen with the TCH web-based email client? Yes. I know it happens with Horde and I'm pretty sure I've seen some posts about this from squirrelmail users too. Check this thread: http://www.totalchoicehosting.com/forums/i...c=8793&hl=email Quote
TCH-Bruce Posted November 2, 2004 Posted November 2, 2004 Oh great...you offer two choices for web-based email...are you guys for real? You know that just makes it harder for me. Actually there are three. NeoMail, Horde and Squirrel Mail. Thanks for the catch on the help page. Quote
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